Joy Hale Email & Phone Number

Increased call conversion rate by keeping prospective bookers engaged with conversation while extracting information on hotel preferences and location requirements, resulting in leading more clients to book higher-end hotels and a profit increase of 8%Proactively clean and manage incomplete customer records to ensure a smooth and worry-free check-in.

Baltimore, Maryland, United States

I assist in the processes of getting an average of 180,000 packages per day sent via Amazon air or Amazon ground. Demonstrating proficiency in scanner troubleshooting, lifting packages varying from 5-50 pounds, and loading various container types to be shipped out.

Washington, District Of Columbia, United States

Meticulously weighed ingredients for company formula, averaging 300 pounds of dough a day and upwards of 2,000 donuts a day, modifying formula when necessary, and ensuring uniform product qualityFacilitated a decrease in daily production volume to match slowing consumer buying trends resulting in a 14% decrease in wasted productStrategized and implemented.

Wall, New Jersey, United States

Provided attentive customer service by monitoring incoming requests or changes that customers asked to improve their shopping experience, resulting in shopper ratings staying above 4.2 starsMaintained over 20% of store goal when shopping resulting in faster delivery and pickup times for each order receivedOptimized the shopping path for each order.