Joy Johnson Email & Phone Number

Owings Mills, Md, Us

Baltimore, Maryland

Center for Autism

Provide consultation, visual concepts, event planning and etiquette servicesDesign invitations, programs, calligraphy and favorsAssist in designing venues for themed events Manage bank ledger, invoices, budgets and contractsAssemble projects

Washington D.C. Metro Area

Selected Achievements• Facilitated a successful General Services Administration (GSA) schedule award• Established and maintained companies compliance with ISO 9001certificationQuality Assurance• Prepared federal government Request for Proposals (RFP) contracts• Created reimbursement procedures based on GSA standards• Conducted yearly management reviews • Prepared all corrective and preventive action forms• Reviewed and edited all policy and procedures manuals• Conducted internal interviews for audit• Added all current revisions and obsolete documents to SharePoint • Established, implemented, maintained and ensured processes for Quality Management System • Provided recommendations and support to senior management on system quality and performance • Implemented and maintained audit records for the internal audit system and annual audit plan• Organized meetings and company events • Coordinated lodging, air, and ground travel for all personnel

• Responsible for 1.5M scholarship endowment including the 5% distribution of assets each year • Increased alumni database by over 33% in one year• Planned and coordinated 5 first time events for the 80th anniversary celebration that are now annuallyFundraising and Development• Managed and prepared monthly financial reports to the Board of Trustees• Developed year end giving reports and quarterly reports for Business office and auditors• Prepared ROI and cost saving analysis reports on events and mailings• Identified new corporate/foundation contacts, cultivate, solicit and steward gifts• Solicited donations for organizational programs and events• Responsible for planning annual fund, major gift and planned giving programs• Assisted in all prospect research for development• Awarded and chaired all endowed, foundation and corporation scholarships• Updated and managed alumni and development section of website• Tracked program outcomes and developed longitudinal study on 10 year NASA grant • Directed annual events, fundraisers and golf tournaments for non-profit organization• Served as primary point of contact for all vendors, sponsors and event attendees• Researched and secured venues for events • Negotiated with vendors on service contracts and promotional items• Booked vendors, entertainment and keynote speakers• Implemented agendas and timelines for Advancement, Academics and President’s office events• Led marketing efforts for over 6,000 constituents• Increased visibility by promoting the importance of the organization• Strengthened relationships within the college community to boost attendance levels• Monitored staffing levels in all service areas to ensure exceptional customer service• Managed SQL relational database of 6,000 plus constituents• Developed and implemented procedures to maintain comprehensive records via the database• Provided training on procedures and policies relating to department and database

Selected Achievements• Developed a new on-campus phone-a-thon program• Implemented a Bonus Incentive Program and evaluation review for all employeesBusiness Development• Motivated and managed staff of 20 telemarketers• Initiated and successfully implemented credit card use to increase profits• Introduced and implemented ideas to increase pledge rate• Designed and executed direct mail pieces• Responsible for interviewing, hiring, training, scheduling and dismissal of personnel• Facilitated team development and conflict resolution• Prepared payroll for all employees