Joy Longe Email & Phone Number

Canary Wharf, London, England, United Kingdom

Responsible for delivering outstanding customer service in a prestigious investment bank, J.P.Morgan. This role serves as the first point of contact for employees and visitors, ensuring a professional and welcoming environment. Key duties include managing reception, handling memberships and bookings, and promoting the company’s wellbeing programs. Strong.

Greater London, England, United Kingdom

- Trained and Mentored 8 incoming sales staff in company policy, customer service and product knowledge. - Regularly exceeded sales targets by 10% through attentive customer service and product recommendations.- Operated Point of Sale and provided shop floor assistance at a busy Flagship Footasylum branch.- Learned to deliver first-rate customer service.

Greater London, England, United Kingdom

- Tailored communication style to student’s needs, resulting in an increase in comprehension and subsequently test scores. - Produced professional monthly reports for parents, identifying strengths and weaknesses in their child’s learning.

High Wycombe, England, United Kingdom

- Supported the store in reaching challenging sales target, ensuring stockroom pickings reached 90% efficiency every day.- Resolved a high volume of customer complaints by calmly addressing their concerns and finding suitable solutions, resulting in a notable improvement in customer satisfaction rates.

International Masters Of Business Administration, Business Administration And Management, General

Bachelor Of Science With Honours, Accounting And Finance, 2:1