Joy Longe Email & Phone Number

Canary Wharf, London, England, United Kingdom

Responsible for delivering outstanding customer service in a prestigious investment bank, J.P.Morgan . This role serves as the first point of contact for employees and visitors, ensuring a professional and welcoming environment. Key duties include managing reception, handling memberships and bookings, and promoting the company’s wellbeing programs. Strong communication, organizational skills, and multitasking abilities are essential, as the role involves working closely with various departments… Show more Responsible for delivering outstanding customer service in a prestigious investment bank, J.P.Morgan . This role serves as the first point of contact for employees and visitors, ensuring a professional and welcoming environment. Key duties include managing reception, handling memberships and bookings, and promoting the company’s wellbeing programs. Strong communication, organizational skills, and multitasking abilities are essential, as the role involves working closely with various departments to ensure smooth service delivery. Show less

Greater London, England, United Kingdom

- Trained and Mentored 8 incoming sales staff in company policy, customer service and product knowledge. - Regularly exceeded sales targets by 10% through attentive customer service and product recommendations.- Operated Point of Sale and provided shop floor assistance at a busy Flagship Footasylum branch.- Learned to deliver first-rate customer service, achieving a score of 100% in two mystery shopper assessment.

Greater London, England, United Kingdom

- Tailored communication style to student’s needs, resulting in an increase in comprehension and subsequently test scores. - Produced professional monthly reports for parents, identifying strengths and weaknesses in their child’s learning.

High Wycombe, England, United Kingdom

- Supported the store in reaching challenging sales target, ensuring stockroom pickings reached 90% efficiency every day.- Resolved a high volume of customer complaints by calmly addressing their concerns and finding suitable solutions, resulting in a notable improvement in customer satisfaction rates.

International Masters Of Business Administration, Business Administration And Management, General

Bachelor Of Science With Honours, Accounting And Finance, 2:1