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Joy Murray Email & Phone Number
Quality Assurance Manager
at
Alacrity Solutions
1 work email found
@alacritysolutions.com
2 phones found area 212
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Quality Assurance Manager
Location
Charlotte Metro, United States, United States
Who is Joy Murray? Overview
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Quick answer
Joy Murray is listed as Quality Assurance Manager at Alacrity Solutions, based in Charlotte Metro, United States, United States. AeroLeads shows a work email signal at alacritysolutions.com, phone signal with area code 212, and a matched LinkedIn profile for Joy Murray.
Joy Murray previously worked as Quality Assurance Specialist at Alacrity Solutions and Regional Field Manager at Alacrity Solutions. Joy Murray holds Bachelor Of Science (B.S.), Criminal Justice, 3.0 from Savannah State University.
Company email context
Email format at Alacrity Solutions
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{first_initial}{last}@alacritysolutions.com
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AeroLeads found 1 current-domain work email signal for Joy Murray. Compare company email patterns before reaching out.
Profile bio
About Joy Murray
Professional with a broad based background in claims and customer service. Strong leadership and motivational skills. Proven ability to quickly build rapport, train, meet and exceed goals, and establish trust. Able to communicate effectively and use critical thinking to problem solve and build relationships.
Current workplace
Joy Murray's current company
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7 roles
Joy Murray work experience
A career timeline built from the work history available for this profile.
Quality Assurance Specialist
Current
Jan 2024 - Present
Regional Field Manager
- Working with insurance carrier clients to create strategies and methods for superior service.
- Maintaining and supporting regional network relationships.
- Mediating disputes between the property owner, client, and the contractor.
- Monitoring time frames for the handling of individual claims by each contractor.
- Performing periodic property visits on selected projects to confirm work completion and insured satisfaction.
- Expanding contractor base including locating, interviewing, and aiding their network experience.
Aug 2019 - Jan 2024
Insurance Program Specialist
Alacrity Services
- Train contractors and adjusters on all Alacrity products as needed.
- Manage prescribed territory to ensure adherence to timeframe requirements.
- Respond to inquiries and requests from various customers in a timely manner using telephone and/or email.
- Communicate weekly with Regional Field Managers and external Marketing Claim Offices regarding outstanding issues related to claims and contractors in their assigned areas.
- Provide FNOL, assignment and reassignment support.
- Review insurance claim assignments to ensure contractor compliance with standards set forth in best practices.
Oct 2017 - Aug 2019
Coverage Investigative Specialist
- Performs detail investigative searches to discover persons and any possible coverage
- Analyze coverage and determine if it is proper or non-active
- Discuss and explain the outcome of the completed coverage investigation
- Deny coverage for auto claims if coverage is not active
- Advise weekly root-problem solving sessions for known process issues within the department
Jan 2017 - Oct 2017
Specialist
- Performed holistic claim handling in a call center environment
- Analyze customers’ needs to determine proper outcome
- Discuss and advise of policy and coverage questions and or concerns
- Decided liability on non-complex claims
- Investigate coverage issues such as unknown vehicles, obtain rental contract and manual claims
- Implemented new system to new hires during on-boarding
Oct 2015 - Jan 2017
Front Desk Host
- Balanced welcoming and checking guest in and out of hotel in a fast-paced environment
- Facilitated pre-shift meetings
- Reconciled guest loss prevention issues and billing discrepancies
- Utilized all Microsoft programs efficiently
Jun 2010 - Sep 2015
1 education record
Joy Murray education
FAQ
Frequently asked questions about Joy Murray
Quick answers generated from the profile data available on this page.
What company does Joy Murray work for?
Joy Murray works for Alacrity Solutions.
What is Joy Murray's role at Alacrity Solutions?
Joy Murray is listed as Quality Assurance Manager at Alacrity Solutions.
What is Joy Murray's email address?
AeroLeads has found 1 work email signal at @alacritysolutions.com for Joy Murray at Alacrity Solutions.
What is Joy Murray's phone number?
AeroLeads has found 2 phone signal(s) with area code 212 for Joy Murray at Alacrity Solutions.
Where is Joy Murray based?
Joy Murray is based in Charlotte Metro, United States, United States while working with Alacrity Solutions.
What companies has Joy Murray worked for?
Joy Murray has worked for Alacrity Solutions, Alacrity Services, Allstate, and Andaz.
How can I contact Joy Murray?
You can use AeroLeads to view verified contact signals for Joy Murray at Alacrity Solutions, including work email, phone, and LinkedIn data when available.
What schools did Joy Murray attend?
Joy Murray holds Bachelor Of Science (B.S.), Criminal Justice, 3.0 from Savannah State University.
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