I And It Business Technology Analyst
Mpbsdp
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Joy O. Email & Phone Number
I and IT Business Technology Analyst
at
MPBSDP
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
MPBSDP
Role
I and IT Business Technology Analyst
Location
Canada, Canada, Canada
Who is Joy O.? Overview
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Quick answer
Joy O. is listed as I and IT Business Technology Analyst at MPBSDP, based in Canada, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Joy O..
Joy O. previously worked as I&IT Business Analyst at Mpbsdp and Business Analyst Consultant at 10Alytics. Joy O. holds Postgraduate, Digital Health, Honours from Mohawk College.
Profile bio
About Joy O.
Are you trying to maximize your organization’s potential? I am a Business Analyst with a strong focus on driving process improvements in organizations. With over 6 years experience as a Business Analyst, I thrive at offering practical insights that advance organizations and possess a track record for cost reduction and increased productivity. I possess expertise in understanding complicated organizational needs and translating them into real solutions using data analysis, requirements elicitation, project management and market research. I enable organizations make data-driven decisions by leveraging my extensive abilities in data and process visualization tools including Visio, Power BI, SQL, and Microsoft Excel. My competence in Customer Relationship Management and Stakeholder engagement guarantees that the generated insights will enhance customer experiences and support organizational goals.Together, we can create a better future by harnessing the power of data to unleash the full potential of your organization. Let's join forces and collaborate to create breakthrough possibilities and promote innovation.
Current workplace
Joy O.'s current company
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Mpbsdp
6 roles
Joy O. work experience
A career timeline built from the work history available for this profile.
I&It Business Analyst
Current
Mpbsdp
-Conduct requirements gathering sessions and collaborate with business units to identify and define business needs to be implemented in system specifications for I&IT projects.-Manage client expectations and serve as a liaison between the client and the business solutions team to guarantee that requirements deliverables are fulfilled in compliance with.
Aug 2024 - Present
Business Analyst Consultant
- Designed and implemented Power BI data visualization dashboards that provided real-time access to information and quicker identification of performance gaps and improvement opportunities, leading to a 30% improvement.
- Identified inefficiencies as part of a continuous learning and collaborated with stakeholders in designing innovative process maps that address issues leading to 20% reduction in processing time
May 2023 - Jul 2024
Business Process Analyst (Asset Management)
- Identified inefficiencies, and generated improvement opportunities through analysis of business processes, process map workflows, and systems that led to a 10% improvement in engagement results and a 15% improvement in.
- Contributed to the First Time, Right Time placement strategy (FTRT) implementation of business improvement initiatives for cold drink asset deployment to meet customer service expectations and cost performance.
- Participated in change management efforts for the installation and deployment of connected coolers, achieving 96.8% for the scanning and data download of cold drink equipment (asset performance metrics).
- Utilized data analytical tools including Power BI and Microsoft Excel to provide data-driven insights that informed new business strategies
Dec 2018 - Nov 2021
Business Analyst (Backend Sales Support)
- Collaborated with cross-functional teams and Subject Matter Experts (SMEs) for requirements gathering and documentation, resolved process gaps for process improvements that led to a 15% decrease in operational.
- Translated requirements into user story, acceptance criteria to guide the development team in developing software enhancements to process improvements and opportunities.
- Analyzed open sales orders and developed BI reports for KPI tracking in-order to provide insights to stakeholders to make informed business decisions.
Sep 2015 - Dec 2018
Customer Service Sales Manager
May 2013 - Sep 2015
3 education records
Joy O. education
Postgraduate, Digital Health, Honours
Postgraduate, International Business Management, Honours
Bachelor Of Science - Bs, Biochemistry
FAQ
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What company does Joy O. work for?
Joy O. works for MPBSDP.
What is Joy O.'s role at MPBSDP?
Joy O. is listed as I and IT Business Technology Analyst at MPBSDP.
Where is Joy O. based?
Joy O. is based in Canada, Canada, Canada while working with MPBSDP.
What companies has Joy O. worked for?
Joy O. has worked for Mpbsdp, 10Alytics, and Coca-Cola Hbc.
How can I contact Joy O.?
You can use AeroLeads to view verified contact signals for Joy O. at MPBSDP, including work email, phone, and LinkedIn data when available.
What schools did Joy O. attend?
Joy O. holds Postgraduate, Digital Health, Honours from Mohawk College.
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