Responsible for operational oversight of JPS Health Ambulatory Service and Network Support Services encompassing: 25+ ambulatory clinics providing primary care, medicine and surgical specialty services, oncology and infusion, dental services, pediatric school-based program, women’s health, community outreach and patient education programs. Pharmacy, Laboratory, Blood Bank, Radiology, Nutritional Services, Respiratory Therapy, Rehab services (PT,OT,ST) Occupational Health, Patient… Show more Responsible for operational oversight of JPS Health Ambulatory Service and Network Support Services encompassing: 25+ ambulatory clinics providing primary care, medicine and surgical specialty services, oncology and infusion, dental services, pediatric school-based program, women’s health, community outreach and patient education programs. Pharmacy, Laboratory, Blood Bank, Radiology, Nutritional Services, Respiratory Therapy, Rehab services (PT,OT,ST) Occupational Health, Patient Transport, EVS/Textiles, JPS Contact Centers, ( ~1800 FTES), $287M in annual operating expenses, 1.2B net revenue, ~670k+ outpatient clinic visits, ~1.2 million calls. Responsible for planning and implementation of hospital district bond projects related to all operational areas of oversight within JPS Master Facility Plans.Interim oversight of Facilities, Clinical Engineering, Life Safety, Emergency management and Real Estate departments. Show less

Responsible for hospital network support service areas including Pharmacy, Laboratory, Blood Bank, Radiology, Nutritional Services, Respiratory Therapy, Rehab services (PT,OT,ST), Occupational Health, Patient Transport, EVS/Textiles, JPS Contact Centers, 25+ Ambulatory clinics including Primary and Acute care services, Medicine and Surgical Specialty services, Oncology and Infusion, Dental services, Pediatric School Based Program, Women’s Health, Community Outreach and Patient education… Show more Responsible for hospital network support service areas including Pharmacy, Laboratory, Blood Bank, Radiology, Nutritional Services, Respiratory Therapy, Rehab services (PT,OT,ST), Occupational Health, Patient Transport, EVS/Textiles, JPS Contact Centers, 25+ Ambulatory clinics including Primary and Acute care services, Medicine and Surgical Specialty services, Oncology and Infusion, Dental services, Pediatric School Based Program, Women’s Health, Community Outreach and Patient education programs. (~1800 FTES), $287M in annual operating expenses, 1.2B net revenue, ~670k+ outpatient clinic visits, ~1.3 million calls. Responsible for planning and implementation of hospital district bond projects related to all operational areas of oversight. Show less

Responsible for strategic planning and development for provision of outpatient care and services to patients in Tarrant County ~ 600,000 patient visits annuallyResponsible for the development and management of annual operational and capital budget for Community Health divisionDirect teams in the development and implementation of workflows for onboarding & integrating new community practice locations that are thorough, consistent, efficient & complete.Engage key… Show more Responsible for strategic planning and development for provision of outpatient care and services to patients in Tarrant County ~ 600,000 patient visits annuallyResponsible for the development and management of annual operational and capital budget for Community Health divisionDirect teams in the development and implementation of workflows for onboarding & integrating new community practice locations that are thorough, consistent, efficient & complete.Engage key stakeholders to develop Community Practice Provider Relations, outreach, and communityengagement activities promoting strong relationships with referring providers, community partners and patients.Led collaboration in the development and implementation of new clinical technologies (i.e. telehealth and e-consults) in an effort to expand patient options for receiving high quality, safe, and efficient health care. Show less

Responsible for the overall operations of primary care and specialty services network including oncology service line and school based clinics throughout Tarrant CountyResponsible for the development and management of annual operational and capital budget for Community Health division with oversight of ~600 FTEsSuccessful tri-annual TJC accreditation surveys with zero findings in Community Health division Led teams in achievement of DSRIP and HEIDS patient quality… Show more Responsible for the overall operations of primary care and specialty services network including oncology service line and school based clinics throughout Tarrant CountyResponsible for the development and management of annual operational and capital budget for Community Health division with oversight of ~600 FTEsSuccessful tri-annual TJC accreditation surveys with zero findings in Community Health division Led teams in achievement of DSRIP and HEIDS patient quality metrics resulting in improved quality and increased revenue to JPSDeveloped and organized systematic approach to PI with development of clinic and division level dashboards involving physician and administrative leadership to action plan on quality, service, and financial results for medical, surgical and primary care service lines resulting in improvements to access, throughput, service and cost savings to organization.Successful achievement for 31 clinics receiving NCQA PCMH certificationOversaw planning and implementation of telemedicine services for JPS network employees Show less

Planned and executed start-up of hospital based home care agency serving the home health and medical equipment/supply needs of children in 12 counties within north TexasResponsible for overall strategy and daily operations of division which includes skilled nursing, physical therapy, occupational therapy, speech therapy, respiratory therapy, medical social work, RN care coordination, complex care day care and full service delivery of medical equipment and supplies in the home (HME) (114… Show more Planned and executed start-up of hospital based home care agency serving the home health and medical equipment/supply needs of children in 12 counties within north TexasResponsible for overall strategy and daily operations of division which includes skilled nursing, physical therapy, occupational therapy, speech therapy, respiratory therapy, medical social work, RN care coordination, complex care day care and full service delivery of medical equipment and supplies in the home (HME) (114 FTEs)Responsible for the development and management of annual operational and capital budget including gross operational revenue of ~18 million, expense of $10.6 millionOversight of division annual reports including financial performance, quality, safety and service outcomes to CHST Board and Physician Advisory Committee Oversaw Implementation of EPIC Home Health module and Mediware CPR+ software systems including interface of systems into established EHR and billing platformsResponsible for division adherence with regulatory and payer standards. Completed initial, extension and tri-annual Home Care TJC accreditation surveys with only 1 finding. Scored in Top 3% of all Home Care agencies surveyed by TJC (2016)Successful site visits from OIG, Palmetto-GBA (CMS) , Dept. of Aging and Disability Services (DADS)Home Care achieved a 39% growth in visits FY 2015 and a 300% increase in revenue for HME. Home Health exceeded budgeted visit volume by 27%Developed Infusion Pharmacy proforma and and planning for implementation of Infusion Pharmacy program and Infusion suite in compliance with USP 800 guidelines Show less

Provided oversight of clinical care, quality and service of Physical Medicine and Rehabilitation (PMR) services for the CHST system (Inpatient and Outpatient sites)Leader during acquisition and integration of Baylor Our Children’s House (BOCH) Acute Rehab hospital and supporting outpatient rehab clinics. Provided support in logistics, planning, training and integration of BOCH staffAssisted PMR staff and physician leadership in integration of therapy services for NICU… Show more Provided oversight of clinical care, quality and service of Physical Medicine and Rehabilitation (PMR) services for the CHST system (Inpatient and Outpatient sites)Leader during acquisition and integration of Baylor Our Children’s House (BOCH) Acute Rehab hospital and supporting outpatient rehab clinics. Provided support in logistics, planning, training and integration of BOCH staffAssisted PMR staff and physician leadership in integration of therapy services for NICU Developmental Care CenterAnalyzed business impact of APN model into outpatient PMR clinics which resulted in increased access to care and profitability to systemSuccessful Mock Survey of PMR with no findings from TJC Resource consultants Show less

Responsible for the operational, clinical, and financial success of 12 medical/surgical/primary care services including: Plastics & Craniofacial, Continuity of Care-Medical Resident clinic, Dental, Orthodontics, Pain Management, Low-Birth Weight, Foster Care, Abuse/Neglect, International Adoption Medicine, Infectious Disease, Adolescent/Young adult primary care clinic, Ophthalmology, Ambulatory Infusion Center, General Surgery, Analytical Imaging Modeling Center (Research)Responsible… Show more Responsible for the operational, clinical, and financial success of 12 medical/surgical/primary care services including: Plastics & Craniofacial, Continuity of Care-Medical Resident clinic, Dental, Orthodontics, Pain Management, Low-Birth Weight, Foster Care, Abuse/Neglect, International Adoption Medicine, Infectious Disease, Adolescent/Young adult primary care clinic, Ophthalmology, Ambulatory Infusion Center, General Surgery, Analytical Imaging Modeling Center (Research)Responsible for daily operations (98 FTEs) including finances, personnel, safety and regulatory complianceResponsible for the development and management of annual operational budget including gross revenue 11.5 million, expense of $6.7 million per FYDivision wide responsibility for all Contracts Management and ComplianceSuccessful planning/execution of surgical and medical practice renovations/moves resulting in optimization of patient access and throughput Show less

Responsibilities: Oversaw the practice operations of the Dental and Orthodontic services ~13,000 visits/year. Provided high levels of clinical care/service in an efficient manner, created high levels of physician, family and staff satisfaction, and met financial performance goals and objectives. Accomplishments:> Implementation of Open Access scheduling resulted in decrease of 3rd next available new patient appointment from 60+ days to less than 3 days on average. Clinic no show… Show more Responsibilities: Oversaw the practice operations of the Dental and Orthodontic services ~13,000 visits/year. Provided high levels of clinical care/service in an efficient manner, created high levels of physician, family and staff satisfaction, and met financial performance goals and objectives. Accomplishments:> Implementation of Open Access scheduling resulted in decrease of 3rd next available new patient appointment from 60+ days to less than 3 days on average. Clinic no show rates decreased from ~25% to ~12% or less on average. Education provided to other service lines to implement Open Access model.> Maintained paid hours/UOS at or below target in Dental Practice and Orthodontic Practice> Achieved Tier 1 Employee Opinion Survey Status > First Dental Home program established with Continuity Clinic (increase of revenue of $58,000 to Dental Practice)> Developed/implemented Ambulatory Division website along with Leadership Academy team > Established oral care protocols for ventilator dependant patients in ICU > Development of consultation tools for children seen in HEM/ONC> Creation of orientation program/pediatric medicine rotation dental residents, rotators and clinic observers ~ 120 students/year> Planning and execution of Orthodontic Practice move from offsite> Creation of ambulatory job specific orientation manuals and resources for managers to track audits/action plans> Developed department dashboard to monitor outcomes for division financial/operational goals> Successful DSHS Title V audit of clinic completed in Jan 2011/2009> Successful DSHS Radiology audit of clinic completed July 2010> Successful Joint Commission Survey of Dental practice 2010- No findings> Created audit tool for survey readiness and implemented audits and action plans with all ambulatory division managers in 2010 Grant Writing:- Grant awarded United Way $95,000 - Grant awarded DSHS Title V $75,000 Show less