Joy Smith Email & Phone Number

Huntsville, Alabama, United States

Folsom, Ca

- Managed all graphic, video, social media and communications requests - Responsible for originating, organizing and overseeing completion of all tasks, incorporating stakeholder feedback to bring to each projet to a satisfactory completion- Clarified with remote team their assignments and timelines- Communicated with pastors, multiple team leads and volunteers all relevant information for Sunday services for in-person and online services- Actively worked with leadership to develop effective, efficient and scalable processes and procedures to better use Creative’s time and resources to best serve the church teams - Evaluated feedback provided by other teams into our processes to continue to iterate effective communication- Initiated conversation with leadership regarding the interface of Creative with other church departments and the flow of information resulting in a singular line of communication - Responsible for tracking and entering all subscription payments and department purchases into accounting application

Sacramento, California, United States

- Maintained solid relationships with existing customers, while investing in and growing new business relationships within the industry- Processed orders and transactions, which included constant communication between manufacturers, delivery companies and customers during a severe supply shortage to meet everyone’s needs and expectations- Supported both business and individual customers in choosing materials, estimating quantity needed and coordinating delivery of product

Sacramento, California

- Responsible for coordinating and scheduling multiple projects weekly, including ordering and delivery of material to job site, communication with client, work crew, sales department and on-site Project Managers- Tracked and managed any projects requiring attention for incomplete or unsatisfactory work- Communicated with sales department, management and Project Managers regarding all projects in progress to bring them to a close, including all payments received and vendor accounts reconciled

San Francisco, California, United States

- Coordinated operational tasks for Adoption and User Experience Team of 3 as part of a $19M technology innovation and implementation department - Chaired, facilitated and scheduled meetings and maintained schedule for multiple AUX projects running simultaneously, including documentation of action items, decisions, progress and project status- Tracked risks, issues and resolutions for department within an Agile environment- Assisted with cross-team collaboration in developing project communication and training plans

Rancho Cordova, California, United States

- Coordinated scheduling of resources for all stages of project implementation- Maintained daily email communication between client, resources, and Project Managers and attended multiple weekly status meetings- Managed multiple project budgets of $1M+ to meet client’s deliverability expectations- Tracked project inventory in 3 bi-coastal warehouses- Managed on-site deployments and Day 1 support