Joy Smith Email & Phone Number

Raleigh, North Carolina

Raleigh, Nc

Raleigh, Nc

Raleigh, Nc

The NC Division of Medical Assistance provides access to high quality, medically necessary health care for eligible North Carolina residents through cost-effective purchasing of health care services and products. ***Responsibilities**** Develop solicitations for products/services (ex. RFP's & IFB'S)* Track costs and performance of awarded contracts* Enter tracking data for Breast and Cervical Cancer Medicaid applications into Excel database and follow progress to ensure they are processed in a timely manner* Provide consultations and appropriate referrals to county DSS staff and Medicaid applicants regarding the Breast and Cervical Cancer Medicaid program* Send Medicaid terminal messages via the Eligibility Information System (EIS) and email (Outlook)* Update monthly/quarterly Medicaid/ NC Health Choice eligibility reports* Route and track purchase requests, manual change notices, administrative letters, & state plan amendments* Revise Medicaid forms* Currently a Level II Drive user and willing to obtain Level III Drive training/certification

Raleigh-Durham, North Carolina Area

The Resource Line provided general pregnancy and early childhood health information. The hotline also provided information about resources that are available to pregnant women and young children. ***Responsibilities**** Provided information about pregnancy, child health , Medicaid, WIC, Nutrition Services/ Food Stamps and other health and human service programs to callers (parents/caregivers, county DSS staff, representative from community agencies)* Created and maintained a training/resource manual (hardcopy & intranet) for Health Communication Specialists* Trained newly hire Health Communication Specialists* Compiled monthly and annual quality assurance data, totals for hotline information/publications provided, and demographic data into activity reports used to evaluate program performance* Monitored Div. of Medical Assistance and Div. of Public Health websites for policy changes* Scheduled monthly training sessions to provide updated program information to Health Communications Specialists* Researched health information/resources related to children's special health care needs (ex. early intervention services, developmental disabilities, genetic conditions, assistive technology, etc.)* Participated in work-group charged with updating the call tracking system and referral databases* Reviewed newsletters for the NC Child Care Health & Safety Resource Center * Provided advocacy to callers requesting conflict/resolution and/or clear communication with health and human service providers

Chapel Hill, Nc

The ECHO Program develops partnerships and collaborative opportunities to move forward with its mission to improve the health of North Carolina communities by eliminating racial and ethnic health disparities through multidisciplinary and culturally sensitive research, education and training. ***Responsibilities**** Responded to inquiries from students, staff, faculty, and community organizationsvia email, phone, and hardcopy correspondence* Maintained program website with Dreamweaver software* Created databases with Excel, Access, and Endnote to organize pilot award program, event preparation, health disparities program/ centers, and literature reviews* Assisted the administration of the ECHO Minority Health Pilot Research Grant Program* Assisted organization of Program administrative meetings, seminars, and conferences* Arranged travel and processed travel reimbursements & purchase requests

Chapel Hill, Nc

The Cecil G. Sheps Center for Health Services Research seeks to improve the health of individuals, families, and populations by understanding the problems, issues and alternatives in the design and delivery of health care services. ***Responsibilities**** Created and maintained literature and research databases* Processed payment requests, travel reimbursements, and purchase orders* Prepared research grant proposals (federal)* Tracked literature reviews* Produced reports, graphics, web-based materials and manuscripts* Performed medical record abstractions (limited) for feeding tube study* Maintained hard-copy files for research projects

Chapel Hill, Nc

Bachelor Of Arts (B.A.), Psychology

Education record