Joy Stephen

Joy Stephen Email and Phone Number

Kerala, India
Joy Stephen's Location
Maldives, Maldives
Joy Stephen's Contact Details

Joy Stephen work email

Joy Stephen personal email

About Joy Stephen

Joy Stephen is a Private butler at Parrot Cay Resort & COMO Shambhala Retreat. She possess expertise in hotels, hospitality industry, pre opening, rooms division, hospitality management and 17 more skills. She is proficient in English. Colleagues describe her as "He is very polite and greeting the Guests with a pleasing smile and he is very good with all the staffs also. I wish him all the success and also wherever he go he will be an asset to the Company .."

Joy Stephen's Current Company Details
Parrot Cay Resort & COMO Shambhala Retreat

Parrot Cay Resort & Como Shambhala Retreat

View
Private butler
Kerala, India
Website:
como.bz
Employees:
123
Joy Stephen Work Experience Details
  • Parrot Cay Resort & Como Shambhala Retreat
    Private Butler
    Parrot Cay Resort & Como Shambhala Retreat
    Kerala, India
  • Malifushi By Como
    Private Butler
    Malifushi By Como Oct 2013 - Present
    Maldives
    A brand new opening property by COMO HOTELS AND RESORTS. -Anticipate guests needs• Organize and manage butler’s Pantry/Office• Create roaster schedules and checklist• Update and manage daily butlers work sheets• Handle butlers communication method i.e. mobile telephone• Assign and inspect each room prior to guests arrival• Creates a check list for rooms/suites inspections• Log all faults and defects in suites in butler’s pantry log book and ensure rectification• Undertake final preparation of each suite/room prior to guests arrival• Register the guest• Have a working knowledge of the check-in procedure• Handle guest’s messages• Have a working knowledge of the hotel guest history system• Enter guest preferences in guest history system• Use guest history and update accordingly• Handle air ticket reconfirmation• Arrange VIP greeting and escorting service to airport• Have working knowledge of the in-room check out service• Ensure buggy/boat/cart maintenance• Create oversee secure storage and tagging of luggage• Maintain or arrange security of luggage• Be aware of lost and found procedure• Ensure butler’s pantry has necessary supplies, equipment and materials• Create maintain a professional butlers/housekeeping emergency kit• Ensuring guests receive a warm and friendly welcome/farewell. provide food and beverage service in all the FB outlets.• Making his or her own personal introduction• Explaining to guests what services a butler can offer
  • Como Hotels And Resorts
    Butler
    Como Hotels And Resorts Dec 2015 - Present
    Cocoa Island Maldives
  • Zaya Nurai Island
    Butler/Guest Service Agent
    Zaya Nurai Island Sep 2015 - Present
  • Como Hotels & Resorts
    Butler
    Como Hotels & Resorts May 2007 - Sep 2012
    Cocoa Island Maldives
    The number one resort in MALDIVES, reputed by TRIPADVISOR travellers website
  • Vilu Reef Beach & Spa Resort | Best Resort In Maldives
    Head Bar Man
    Vilu Reef Beach & Spa Resort | Best Resort In Maldives Mar 2002 - Mar 2007
    Male.Maldives
    Greet and interact with customers in a courteous and pleasant manner. Replenish stocks of customer choices. Display items in compliance to hotel and bar standards. Take food and beverage orders from guests. Prepare and serve food and beverages to customers and guests. Drive serving carts to assigned floors and rooms. Maintain cleanliness of bar areas. Answer and respond to customer inquiries relating to food preparations. Prepare billings and collect payments from customers. Ensure all customer orders meet quality standards and proper presentations.
  • Abad Group Of Hotels
    Food And Beverage Attendant
    Abad Group Of Hotels Aug 2000 - Jun 2002
    Cochin Area, India
    Basic Function:Takes and serves food and beverage orders according to prescribed standards of service.Specific Duties:1. Looks after the necessary preparations before the start of operation:a. wipes/prepares the necessary containers, mis-en-place, napkins, tray, cutleries, other supplies;b. refills salt and pepper shakers and other condiments.c. checks and re-stocks service station and sees to it that the par stack is maintained.d. sets-up the table and installs required facilities.2. Studies the menu and familiarizes himself with the outlet’s specialties as well as out of-stock items and undertakes suggestive selling; Knows the menu and specialities. Does suggestive selling for out-of-stock items3. Takes order and serve food and beverages;4. Places orders to the kitchen and pick up orders (in the absence of a busboy).5. Assists in welcoming and seating guests.6. Presents food bill to guest, receives payments and remits the same to the cashier.7. Attends to guests’ inquiries, requests and complaints.8. Clear-stable of soiled dishes, dirt and trash (in the absence of a busboy).Performs other side duties and assignments given by the superior.
  • Abad Plaza
    Food And Beverage Production Training
    Abad Plaza Jun 2001 - May 2002
    Cochin Area, India
    http://www.abadhotels.com/Industrial training in the production department.Prepare, cook and present food quickly and efficiently, meeting our standardsAssist in keeping the kitchen clean, hygienic and tidy, at all timesKeep up to date with current promotions, club nights and new productsWork safely around kitchen equipment and report any maintenance issues to the managerComplete all appropriate company documentation and key tasks, on every shiftMaintain personal knowledge by completing in-house training and workbooksAlways adhere to all company policies and proceduresBe involved and contribute at team meetingsCarry out instructions given by the management team and head office
  • Malabar House Fort Cochin
    Food And Beverage Training
    Malabar House Fort Cochin Apr 1999 - Jun 2001
    Cochin. Kerala. India
    www.malabarhouse.comindustrial first training in bar and restaurant.learned and trained the basic service techniques in very high professional manner.1) Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.2) Collect payments from customers.3) Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.4) Take orders from patrons for food or beverages.5) Check with customers to ensure that they are enjoying their meals and take action to correct any problems.6) Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.

Joy Stephen Skills

Hotels Hospitality Industry Pre Opening Rooms Division Hospitality Management Hotel Management Resorts Micros Food And Beverage Banquets Front Office Fine Dining Yield Management Tourism Hospitality Restaurants Catering Professional Services Pre Opening Experience Revenue Analysis Food Butler

Joy Stephen Education Details

  • Http://Consultinn.Com/Consultinn/Index.Php
    Http://Consultinn.Com/Consultinn/Index.Php
    Duration -1 Year [8+4 Months]
  • Mahatma Gandhi University Kottayam
    Mahatma Gandhi University Kottayam
    A

Frequently Asked Questions about Joy Stephen

What company does Joy Stephen work for?

Joy Stephen works for Parrot Cay Resort & Como Shambhala Retreat

What is Joy Stephen's role at the current company?

Joy Stephen's current role is Private butler.

What is Joy Stephen's email address?

Joy Stephen's email address is jo****@****ail.com

What schools did Joy Stephen attend?

Joy Stephen attended Http://consultinn.com/consultinn/index.php, Mahatma Gandhi University Kottayam.

What are some of Joy Stephen's interests?

Joy Stephen has interest in Children, Environment, Poverty Alleviation, Human Rights, Health.

What skills is Joy Stephen known for?

Joy Stephen has skills like Hotels, Hospitality Industry, Pre Opening, Rooms Division, Hospitality Management, Hotel Management, Resorts, Micros, Food And Beverage, Banquets, Front Office, Fine Dining.

Who are Joy Stephen's colleagues?

Joy Stephen's colleagues are I Ketut Yoga, Som Kongkea, Gede Ratdana, Tinton Ivanovic, Britain Garland, Tiffany Seymour, I Made Netra.

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