Joy Stephen Email & Phone Number

Kerala, India

Maldives

A brand new opening property by COMO HOTELS AND RESORTS. -Anticipate guests needs• Organize and manage butler’s Pantry/Office• Create roaster schedules and checklist• Update and manage daily butlers work sheets• Handle butlers communication method i.e. mobile telephone• Assign and inspect each room prior to guests arrival• Creates a check list for rooms/suites inspections• Log all faults and defects in suites in butler’s pantry log book and ensure rectification• Undertake final preparation of each suite/room prior to guests arrival• Register the guest• Have a working knowledge of the check-in procedure• Handle guest’s messages• Have a working knowledge of the hotel guest history system• Enter guest preferences in guest history system• Use guest history and update accordingly• Handle air ticket reconfirmation• Arrange VIP greeting and escorting service to airport• Have working knowledge of the in-room check out service• Ensure buggy/boat/cart maintenance• Create oversee secure storage and tagging of luggage• Maintain or arrange security of luggage• Be aware of lost and found procedure• Ensure butler’s pantry has necessary supplies, equipment and materials• Create maintain a professional butlers/housekeeping emergency kit• Ensuring guests receive a warm and friendly welcome/farewell. provide food and beverage service in all the FB outlets.• Making his or her own personal introduction• Explaining to guests what services a butler can offer

Cocoa Island Maldives

Cocoa Island Maldives

The number one resort in MALDIVES, reputed by TRIPADVISOR travellers website

Male.Maldives

Greet and interact with customers in a courteous and pleasant manner. Replenish stocks of customer choices. Display items in compliance to hotel and bar standards. Take food and beverage orders from guests. Prepare and serve food and beverages to customers and guests. Drive serving carts to assigned floors and rooms. Maintain cleanliness of bar areas. Answer and respond to customer inquiries relating to food preparations. Prepare billings and collect payments from customers. Ensure all customer orders meet quality standards and proper presentations.

Cochin Area, India

Basic Function:Takes and serves food and beverage orders according to prescribed standards of service.Specific Duties:1. Looks after the necessary preparations before the start of operation:a. wipes/prepares the necessary containers, mis-en-place, napkins, tray, cutleries, other supplies;b. refills salt and pepper shakers and other condiments.c. checks and re-stocks service station and sees to it that the par stack is maintained.d. sets-up the table and installs required facilities.2. Studies the menu and familiarizes himself with the outlet’s specialties as well as out of-stock items and undertakes suggestive selling; Knows the menu and specialities. Does suggestive selling for out-of-stock items3. Takes order and serve food and beverages;4. Places orders to the kitchen and pick up orders (in the absence of a busboy).5. Assists in welcoming and seating guests.6. Presents food bill to guest, receives payments and remits the same to the cashier.7. Attends to guests’ inquiries, requests and complaints.8. Clear-stable of soiled dishes, dirt and trash (in the absence of a busboy).Performs other side duties and assignments given by the superior.

Cochin Area, India

http://www.abadhotels.com/Industrial training in the production department.Prepare, cook and present food quickly and efficiently, meeting our standardsAssist in keeping the kitchen clean, hygienic and tidy, at all timesKeep up to date with current promotions, club nights and new productsWork safely around kitchen equipment and report any maintenance issues to the managerComplete all appropriate company documentation and key tasks, on every shiftMaintain personal knowledge by completing in-house training and workbooksAlways adhere to all company policies and proceduresBe involved and contribute at team meetingsCarry out instructions given by the management team and head office

Cochin. Kerala. India

www.malabarhouse.comindustrial first training in bar and restaurant.learned and trained the basic service techniques in very high professional manner.1) Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.2) Collect payments from customers.3) Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.4) Take orders from patrons for food or beverages.5) Check with customers to ensure that they are enjoying their meals and take action to correct any problems.6) Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.

Diploma, Diploma In Hotel Management, Duration -1 Year [8+4 Months]

Activities and Societies: Syllabus: Front Office operations, Food & Beverage service, Food & Beverage production, Housekeeping, Catering.

Associate’S Degree, Commerce ,Accountancy,Book Keeping, A

Activities and Societies: PRE DEGREE COURSE IN COMMERCE AND ACCOUNTANCY. Pre-Degree Course