Joy Vu Email & Phone Number

Burnaby, Bc, Ca

Vancouver, Canada Area

Online Sales Responsibilities • Manage and assist on the on-boarding of several marketplaces, such as Amazon, Zulily, and Wayfair, as well as maintaining positive sales growth through each channel• Identify market and customer changes in trends and related risks• Item set up and ongoing assortment maintenance through multiple marketplaces • Regulate Amazon FBA accounts by processing orders and conducting sales analysis through exported reports• Retain high ranks within the… Show more Online Sales Responsibilities • Manage and assist on the on-boarding of several marketplaces, such as Amazon, Zulily, and Wayfair, as well as maintaining positive sales growth through each channel• Identify market and customer changes in trends and related risks• Item set up and ongoing assortment maintenance through multiple marketplaces • Regulate Amazon FBA accounts by processing orders and conducting sales analysis through exported reports• Retain high ranks within the Amazon buy box by actively adding new ASINs and updating both content and competitive pricingInternational Sales Responsibilities • Communicate with over 30 international accounts while maintaining a professional and positive relationship with each account• Assist with the on-boarding of new international accounts by guiding customers through the ordering process and initial systems set up and attending to any inquiries for a pleasant customer experience• Provide direct assistance on all orders to ensure each order is shipped accordingly without any exporting or freight issuesAdditional Daily Duties• Assist with sales reports and inventory forecasting• Compare the past and current sales trends to determine growth forecast and achieve target• Communicate daily with other departments (Customer Service, Operations, and Accounting) to resolve any sales related issues and accommodate customers’ requests• Track and analyze performance metrics to identify trends across products and categories and present ideas for future improvement/development.• Monitor and manage inventory levels, forecasting, and replenishment• Daily review of all online and international order status and outbound shipments• Overseeing all incoming orders in a timely manner for accuracy Show less

Email Marketing Assistant• Assisted in strategically planning email content, scheduling emails at the best times for positive outcomes, and creating email wire frames• Researched and studied several online data sources which, in return, consistently provided positive insights when strategically planning and scheduling emails• Maintained positive click through rates and open rates on weekly planned emails while tracking and analyzing data with applications, such as Campaign… Show more Email Marketing Assistant• Assisted in strategically planning email content, scheduling emails at the best times for positive outcomes, and creating email wire frames• Researched and studied several online data sources which, in return, consistently provided positive insights when strategically planning and scheduling emails• Maintained positive click through rates and open rates on weekly planned emails while tracking and analyzing data with applications, such as Campaign Monitor and Fresh RelevanceSocial Media Coordinator• Strategically built several and ongoing facebook campaigns through Ads Manager resulting in successful sales return*• Continously overlooked the analytics of each ad performance and collected data insights to help improve existing or future campaigns• Searched and identified new business opportunites through facebook, potentially creating several campaigns to successfully target new audiences• Increased followings through each social media platform (Twitter, Facebook, instagram, pinterest) with limited resourcesAssistant in Interior Design• Demonstrated creative solutions in interior design work by having a keen eye in both style and design• Created and designed custom interior looks using Muzeboard, an online room builder, to inspire and attract consumers online• Designed category page layouts by researching data using google keyword planner and google trends, giving an outcome of a better online user experience • Curated specific web pages consisting of trendy products appealing to certain demographics • Consistently stayed up to date with upcoming trends within the industry and applying it to various campaigns and/or other projects • Generated content copies for emails, social platforms, and product summaries• Communicated with several different departments within the company to help execute certain seasonal campaigns Show less

• Analyzed thousands of product data, actively setting up product SKU‘s, and ensured the utmost content quality of each product using programs such as Excel and SQL • Strategically updated product pricing while analyzing and tracking data, maintaining positive marginal sales as well as competitive pricing• Regularly connected with associated vendors to review promotional offers that could potentionally tie into seasonal campaigns• Communicated daily with vendors and peers discussing… Show more • Analyzed thousands of product data, actively setting up product SKU‘s, and ensured the utmost content quality of each product using programs such as Excel and SQL • Strategically updated product pricing while analyzing and tracking data, maintaining positive marginal sales as well as competitive pricing• Regularly connected with associated vendors to review promotional offers that could potentionally tie into seasonal campaigns• Communicated daily with vendors and peers discussing potential improvements on sales and product content• Assisted in overlooking merchandising projects from outsourced companies, giving constructive feedback and guidance on content quality• Corrected and updated thousands of product images using Photoshop, Paint, and automated software programs Show less

• Frequently obtained daily sales goals within a competitive environment• Communicated with customers daily and assisted with their every need which resulted in positive customer satisfaction • Regulated weekly inbound and outbound store shipments while efficiently organizing and overlooking supplies• Trained new employees on daily procedures and mannerisms of good customer service techniques