Joy Vu Email & Phone Number

Canada

Calgary, Alberta, Canada

Calgary, Alberta, Canada

• Proved successful working within a fast-paced atmosphere. • Reviewed and monitored scheduling, purchases, and other expenses to maintain quarterly budget.• Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Calgary, Alberta, Canada

• Collects customer data and analyses interactions and visits, plus uses this information to create comprehensive reports and improve future marketing strategies and campaigns.• Grows and expands company social media presence into new social media platforms, plus increases presence on existing platforms including Facebook and Instagram.• Creates marketing and social media campaigns and strategies, including budget planning, content ideation, and implementation schedules

Calgary, Alberta, Canada

Calgary, Alberta, Canada

. Provide award-winning service and build enduring, quality relationships with customers.. Demonstrate effective comprehension of all security procedures and regulations.. Provide high standards of service, exceeding customer expectations.. Effectively communicate with customer by phone, radio, or in person to provide a positive resolution to requests, grievances or concerns.. Organize invoices, accounts payable and aircraft billing.. Generate computer flight manifests and coordinate check-in process.. Issue boarding passes, check travel documents and ID, check in baggage and direct passengers to designated area.. Lift passenger bags as required, up to 70lbs.. Verify passenger counts.. Process missing/damaged baggage and incident reports as required.. Communicate with line service employees in preparation of aircraft for flight.. Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.. Ensure exceptional, courteous and respectful customer service through compliance.. Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.. Perform any other duties as required.

Calgary, Alberta, Canada

• Researching industry-related topics• Preparing well-structured drafts using digital word processing and publishing platforms• Creating and distributing marketing copy to advertise our company and products

Calgary, Alberta, Canada

• Provided primary customer support to internal and external customers.• Followed up with customers about resolved issues to maintain high standards of customer service.• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Diploma Of Education, Hospitality Administration/Management

Hospitality Administration/Management