Joya Chowdhury Email and Phone Number

Recent IT Graduate offering a strong academic background in IT combined with meticulous experience as a hands-on IT Support Specialist trainee. I have got a hankering for learning, evolving, and growing, which demonstrates that working with me is going to be super fun. Seeking an opportunity to flourish my skills and abilities that lead to getting solutions for a particular IT problem and choosing the appropriate one, and working under pressure with a dedication to drive positive results.Adept at the following areas:Computer installation, assembly, disassembly, upgrade, and maintenance.Escalating unresolved complications to the next level of support.Supporting end users and devices.Perform troubleshooting remotely using various remote connection tools.Operating system installation, upgrade, cloning and deployment.Ms office-365, MS Project, MS Teams, and TeamViewer. Having a great understanding of database management and scripting languages trained in HTML, JAVA, CSS, JAVASCRIPT, and PYTHON.