Joya Anderson Email & Phone Number

Atlanta Metropolitan Area

3883 Roger Bridge Rd Duluth Ga 30097

Greater Atlanta Area

Maintained electronic records in accordance with corporate policy. Worked with vendors to resolve issues with electronic and manual data. Trained and mentored new team members. Completely assignments using Microsoft excel spreadsheet. Reviewed invoices for accuracy and performed document proofreading.

Kennesaw Ga

Ensured that all pre-qualification is in compliance to all company guidelines, policies, and procedures. Communicated to prospective clients using both inbound and outbound systems to explain, promote, and sell types of services to business owners who qualify based on pre-qualification process. Built and maintained relationships with partners, sale entities, and various other members of the company through providing a superior level of customer service.

Rochester, New York Area

Initiated new service account for customers and efficiently discussed customer inquiries to help resolve issues. Determined eligibility for applicable service rates and applied deposits to customer accounts. Thoroughly explained company rates, regulations and policies to customers. Established payment agreements for accounts that were past due and explained payment options. Processed payments by cash, check, and credit cards.