Joy B.

Joy B. Email and Phone Number

Volunteer Staff @ Halton Healthcare
Toronto, ON, CA
Joy B.'s Location
Greater Toronto Area, Canada, Canada
Joy B.'s Contact Details

Joy B. work email

Joy B. personal email

n/a
About Joy B.

Responsible for ensuring the effective and efficient executing of responsibilities by supervising staff, managing resources and equipment, while focusing on customer service and controlling direct labour costs to ensure quality service to internal and external customers. Reporting directly to CEO, VP,------Managed Private Home Care Service Provider Management, Private Consultant Senior Home Care Navigation Options, Customer Support, Chemical, Medical Device and Customs sectors. Business to Business Customer Service & Support Professional with a diverse background in both Corporate and Entrepreneurial Environment. Managing people while serving both business to business clients and end users in the Product & Services sectors. Key elements to performance successes include: Responsibilities for People, Operation, Budget, and KPI.TRANSFREABLE SKILLS & EXPERIENCES• Responsible for Customer Service, After Sale support, Intake, Escalation,

Joy B.'s Current Company Details
Halton Healthcare

Halton Healthcare

View
Volunteer Staff
Toronto, ON, CA
Website:
haltonhealthcare.com
Employees:
2364
Joy B. Work Experience Details
  • Halton Healthcare
    Volunteer Staff
    Halton Healthcare
    Toronto, On, Ca
    View
  • Neighbourhood Care Canada
    Director Of Client Services And Operations
    Neighbourhood Care Canada Dec 2021 - Dec 2022
    Toronto, Ontario, Canada
    Director of Client Services and Operations with the responsibility of ensuring the effective and efficient executing of responsibilities by supervising staff, managing resources and equipment, while focusing on customer service and controlling direct labour costs to ensure quality service to internal and external customers. This role reported to the CEO
    View
  • Private
    Customer Relationship Specialist
    Private Jan 2016 - Nov 2021
    Greater Toronto Area Metropolitan Area
  • Consumer Products & Services
    Entrepreneur -Consumer Product & Services-Small Business Owner
    Consumer Products & Services May 2010 - 2016
    Hamilton
    Provided consultant services to clients and professionals in the Home Health Industry• Home Health Care Intake and service delivery. Client Account Relationships, Sales, Support (CRM)• Generated brand awareness, business to business relationships. • Supervise Staff • Supervise Orders, R/A’s, Credits & perform month-end process• Interact with client and other internal departments to meet client’s needs
  • Canon Canada Inc.
    Manager,Service & Support Administration
    Canon Canada Inc. 2004 - 2009
    Responsibilities for the performance of Service & Support at Canon Canada Consumer Division• Provided support as required to Sales• Responsible for order through put to meet deadlines and required , B/O management• Proven track record in resolving and reducing customer complaints and meeting customer service level agreements• Attended to Service Quotes, Major Account Tender, to win the business or to keep the renewal of the tender, Credits, R/A’s• Resolve customer disputes • Experience with employee Health & Safety process• Experience with employee on boarding, ongoing training, and new product training• Responsible for service & support administration functions nationally for 3 branches and 3rd party providers. • Project Lead for Business Unit on cross-functional team • Successfully accomplished targets associated with Key Performance Indicators (KPI)
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Joy B. Skills

Leadership Supplier Negotiation Team Building Proj Management Public Speaking Salesforce.com Human Resources Consumer Electronics People Management Rfp Sales Operating Budgets Customer Retention Event Planning Channel Partner Relations Business Networking People Processes Hospitals Community Engagement Analytic Problem Solving Team Leadership Process Improvement Strategic Planning Purchase Contracts Sales Management Cross Channel Marketing Microsoft Office Entrepreneurship Microsoft Excel New Business Development Marketing Cross Functional Team Leadership Major Acccounts Customer Service Contract Negotiation Order Fulfillment Sap2000 Service Management Small Business Management Project Management Facilities Management Coaching Employee Wellness Research Marketing Strategy Sales Presentations Marketing Support Request For Proposal

Joy B. Education Details

Frequently Asked Questions about Joy B.

What company does Joy B. work for?

Joy B. works for Halton Healthcare

What is Joy B.'s role at the current company?

Joy B.'s current role is Volunteer Staff.

What is Joy B.'s email address?

Joy B.'s email address is ha****@****oor.com

What schools did Joy B. attend?

Joy B. attended Humber College, Humber College.

What skills is Joy B. known for?

Joy B. has skills like Leadership, Supplier Negotiation, Team Building, Proj Management, Public Speaking, Salesforce.com, Human Resources, Consumer Electronics, People Management, Rfp, Sales, Operating Budgets.

Who are Joy B.'s colleagues?

Joy B.'s colleagues are Ahmed Sami Al-Den, Rachel Tuffner, Marianne Mission, Ruth Mcmahon, Brittney Veltri, Keeley Rogers, Shairoz Kherani.

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