Joyce Atieno Email and Phone Number
Joyce Atieno is a Business administration, Customer Service Representative at 2WTRADE LLP.
2Wtrade Llp
View- Website:
- 2wtrade.com
- Employees:
- 67
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Call Center Representative2Wtrade Llp Jun 2022 - PresentMombasa, Kenya.Follow communication scripts when handling different topics● Identifies customer’s needs clarify information and provide solutions and alternatives tocustomer.● Seize opportunities to up-sell products when they arise.● Open and maintain customer accounts by recording account information● Resolve product or service problems by clarifying the customer's complaint;determining the cause of the problem; selecting and explaining the best solution tosolve the problem; expediting correction or adjustment; following up to ensureresolution● Recommend potential products or services to management by collectingcustomer information and analyzing customer needs.● Contribute to team effort by accomplishing related results as needed● Manage large amounts of incoming calls. -
Business Administration, ProcurementKenya School Of Government May 2018 - Aug 2018WORKING EXPERIENCEMay 2018- Aug 2018 Kenya School of Government- MombasaAttache - Procurement Department.Key contributionsGenerating of L.P.O.S and requisitions from pastel.Secretariat to request for quotation and tender opening committeesQuarterly and annual stock takeReceiving and issuing of goods at the general and ration stores.Progressing requisition and L.P.O.S for authorization.Registering of AGPO suppliers.Dispatching of L.P.O.S to suppliers and progressing for deliveries.Inspection and acceptance of materials at the general and rations stores.Production of documents at the registry. -
Telesales RepresentativeIcea Lion Group Jan 2015 - Dec 2017Jan 2015- Dec 2017 ICEA LION Insurance CompanySales AgentKey contributionsResponding to clients queries.Ensuring that all clients are assisted promptly and professionally.Call potential clients in order to expand their customer base.Explain the features of various policies to new clients.Analyze clients current insurance policies and suggest additions or other changes.Maintain electronic and paper records.Designing and implementing effective marketing strategies to sell new insurance contracts and adjust the new existing ones.Carry out any other duties and responsibilities as maybe assigned from time to time by the supervisor.
Joyce Atieno Education Details
Frequently Asked Questions about Joyce Atieno
What company does Joyce Atieno work for?
Joyce Atieno works for 2wtrade Llp
What is Joyce Atieno's role at the current company?
Joyce Atieno's current role is Business administration, Customer Service Representative.
What schools did Joyce Atieno attend?
Joyce Atieno attended Jomo Kenyatta University Of Agriculture And Technology.
Who are Joyce Atieno's colleagues?
Joyce Atieno's colleagues are Patrick Lizano Soria, Hermann Berg, Eniola Adebayo, Jovelyn Joy Teanco, Harry Kamen, Georgina Ekanem, Ravindunimsara Rajarathna.
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Joyce Atieno
System And Network Administrator||Technology Enthusiast|| Passionate To Impact The World Through TechnologyNairobi County, Kenya -
Joyce Atieno
Doctoral Researcher At The University Of Nairobi And University Of Copenhagen. Anthropologist. Program Coordinator, Centre For Research And Innovations In East AfricaNairobi County, Kenya -
JOYCE ODHIAMBO
Agriculture Extension Officer | Secretary General Msu Ajira Club| Evangelist | Farmer-Trainer | Freelancer | Enumerator | Youth MentorMaseno -
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