● Ability to conduct and analyze quantitative/qualitative research and present findings using clear, actionable, and appropriate mediums for manufacturing company such as Ecolab.● Experience with Scrum using Jira software in order to manage team projects, embrace the change process, and increase morale.● Served as a product manager by guiding the strategy for new and current products by representing the customer as well as the business interests throughout product development.● Worked directly with customers in obtaining information needed to establish better training facilities for IT students under the Supervision of Prem Jadhwani (Former Commissioner of IT and CEO of Intellectual Point). ● Critically analyze business situations and partner with process owners to develop solutions, re-engineer existing business processes, and support the automation of multiple manual business processes.● Identify, support resolution of, escalate and report problems and issues, and work closely with department leaders, teams, and internal customers to highlight factors that affect the work plans / processes of the selected projects. ● Conduct interviews, focus groups and issue surveys in support of business process analysis.● Collaborated well with teams of diverse stakeholders, including designers, strategists, product managers, tech partners, and vendors. ● Familiarity with relevant regulations, industry standards, and frameworks (e.g., COSO).● The ability to aid start-ups using SWOT-TOWs analysis.● Researching best financing options related to procurement involving price negotiation, purchase planning and inventory control in order to purchase certain materials that will determine if operations can continue. ● Focused on providing methodology that will enable a business to operate FIRST CLASS throughout the entire organization.● Ability to write in the form of blogs or proposals to enhance sales/marketing for businesses through persuasive writing skills.

● Provided clear communication regarding strategy (what we are doing, why, how it impacts) in a consistent way across all levels for the United Way.● Provided advice and assistance to outside agencies and built frameworks for potential partnerships for Burke Street Initiative Program.● Researched existing program opportunities while increasing outreach within the community.● Researched media outlets and developed media press releases and outreach tools.● Created PowerPoint presentation to ensure sustainability for the program and upcoming future Vistas in collaboration with United Way.

Received West Virginia Governor's Recognition Award for Certificate of Appreciation.Responsible for marketing campaigns and supervising 10 volunteers in order to achieve more community awareness about citizens’ concerns.Schedule meetings, forums, teleconferences, prudent advocacy forms, and present power point demonstrations as assigned.Performing mass communication via website/calls outreach to over 60 radio stations in Eastern Panhandle of West Virginia.

Assisted and supported tax practitioners in filing tax returns on time while implementing cost-effective software programs.Adhered to tax professional standards and ethics in tax assistant functions.Assisted and supported audit team in their tasks of tax audits which reduced error rate by 25%.

Participated in benchmarking practices, SWOT analysis, and reduced operating expenses by 30% through supply reduction.Consulted with business unit directors to provide location selection, general operating issues and managed a team of 6.Initiated and implemented employee appreciation breakfasts that recognized excellence, improving morale and providing tools to motivate personnel (team of 10 persons).

Independently managed all sales, customer service, general accounting, financial reporting, administrative, purchasing, inventory control and staffing, and management-employee liaison/company-customer relations on Calyx software.Invited to participate on numerous process improvement committees which reduced processing time from 50 to 35 minutes.