Joyce Buck Email and Phone Number

Review titles, lien/judgment documents, mortgage payoffs, and estate inheritance papers. Manage LLC and estate documents. Ensure accuracy of closing disclosures and coordinate with lenders. Manage requests for mortgage payoffs, certifications for real estate tax, trash, water, sewer, and U&O, as well as judgments/liens. Schedule settlements and communicate notices. Prepare ALTA/HUD documents to balance with lenders. Conduct post-closing activities such as reviewing signed documents, scanning, mailing to lenders, and uploading files. Disburse funds to mortgage lenders, agent commissions, and seller proceeds. Manage daily deposits and approve wire transfers. Conduct follow-ups on escrows for real estate tax payments, inheritance tax payments to the Register of Wills, and daily escrows for final invoices to the Philadelphia Water Department and PGW. Utilized strong problem-solving skills to identify solutions and mitigate risks in loan processing.

• Spearheaded the management of day-to-day business operations, including leading staff, assigning, and prioritizing tasks, as well as processing purchase orders and changes to achieve strategic objectives. • Analyzed statistics, generated, and executed monthly, quarterly, and yearly reports for all Business Partners • Provided excellent management support through processing all special & purchase orders and changes to vendors, maintaining up-to-date records, and administering challenging projects to accomplish predefined targets and goals. • Provided exceptional support and problem solved errors for internal and external partners• Uses varied functions of multiple office equipment (fax machines, copier, and scanners) and software to produce a wide range of documents, formats, reporting for all Business Partners• Establishes, updates, and maintains office records manually and electronically of various types that may be needed or will assist in the efficient operation of the office.• Coordinated & maintained weekly schedules, conference calls, and meetings with internal Business Partners.• Maintained up to date records and administering challenging projects to accomplish predefined targets and goals. • Recognized and resolved issues with automated uploads by offering efficient solutions while tracking daily operations through Microsoft and Oracle in a proficient manner.• Secured highest customer satisfaction through identifying and addressing diversified needs, resolving queries and complaints, and delivering top-notch service