Joyce Carmichael Email & Phone Number

Rockford, Illinois Area

Provide first time teen moms with case management concerning child development and positive parent/child interactions. Assist parents by providing information, physical, and emotional support before, during, and after childbirth.

Rockford, Illinois Area

Transport minors and parents, supervise and document parent/child interactions and conversations, redirection of parent/ child behavior, data entry, communicate any concerns or issues to supervisor or case manager.

Rockford, Illinois Area

Intake procedures for new clients, Monitor and document daily activities of clients, Receive and log donations, Incoming calls and referrals, Meal preparation, compliance of clients to all rules and regulations of shelter.

Rockford, Illinois Area

Responsible for the daily operations as it pertained to; customer service, hiring, training and staff development, merchandising, expense controls, company sales plan, data entry and inventory processes.

Rockford, Illinois Area

Provided excellent and knowledgeable customer service to all patrons. Executed all daily operations. Met and exceeded all company standards and directives. Maintained staffing levels and development of staff. Performed and maintained merchandising expectations. Communicated and enforced company directive to staff.