Joyce Carpenter Email & Phone Number

United States

Greater Memphis Area

● Led a team of six Accounting professionals in the Accounting department● Managed Cartus largest client, IBM with an emphasis on accounts payable and revenue management ● Compiled composite reports from individual reports of Accountants ● Prepared non-compliance and minimum referral refunds to clients● Reviewed non-billable charges and ensured fees were billed for coverage ● Supervised and led in preparing and auditing materials requiring analysis of supporting documents● Communicated and coordinated accounting policies, practices, and procedures with department, company managers, suppliers, reporting agencies and clients● Process and analyzed home sale fees reports● Collaborated with legal, pricing and operations departments to accurately bill all new and current US and global clients for services provided per contract● Provided strategic recommendations of vendors for preferred contracting, and coordinates execution of contracts● Analyzed contract to determine if there should be revenue sharing done between client company and Cartus ● Performed periodic evaluations of firm’s performance, including success rates, problems, inappropriate referrals etc.● Worked remotely after Primacy was acquired by Cartus to train the Account team regarding revenue practices

Greater Memphis Area

•Analyze all billing and order error reports•Documented billing and credit procedures•Trained all new billing personnel •Prepared vendor invoices for payment through the Oracle System•Developed and implemented policy and procedures for billing and credit department.•Performed General ledger entries•Entered orders into AS400