Joyce Erickson Email & Phone Number

Blaine, Washington, United States

Redmond, Washington, United States

Mt Vernon, Wa

Redmond, Wa

Human Resources Professional Provided HR Generalist support to over 400 associates, including Manufacturing Engineers, Production Supervisors, Team Leads, Production Specialists and Welders.Assisted with interviewing/selection for team members, supervisors and managers. Worked with the Operations Director to lead monthly department Skip Level meetings with various work centers to improve morale and follow The Toyota Way Culture/Lean Manufacturing.Served as a business partner through leadership with talent management, talent acquisition, disciplinary process and employee relations efforts.Provided direction and support to management for coaching/counseling employees.Partnered with Operations Director, Manager and Supervisors in weekly meetings to strategize HR operations support to drive revenue.Conducted a large number of investigations including harassment, discrimination and safety issues.Created and implemented Supervisor training.Responsible for positive employee relations (i.e. night shift barbeques and various morale events).

Marysville, Wa

Provided support to Library employees, Human Resources staff, and the public in a variety of Human Resource disciplines including HRIS systems support and data management, employee services, benefits, onboarding, training, employee events and records maintenance.Managed the HRIS system and worked with HR staff, supervisors and managers to ensure accurate employee data to maintain data integrity. Acted as a liaison to payroll/accounting providing data and maintain records for payroll. Designed and customized reports as needed, weekly, monthly, annually, including compliance with state & federal (EEO reporting) laws.Assisted in benefits administration, conducted benefits orientations, coordinated benefits and PERS eligibility, enroll employees, respond to questions. Organized and conducted records administration meeting Federal Regulations and conducted audits for compliance. Responded to Employment Security inquiries and Federal EEOC reporting.

Mt. Vernon, Wa

Administered self-insured health benefit plans for county employees, retirees and LEOFF1 members. Performed benefits administration including claims process/troubleshooting, billing reconciliation. Lead the Benefits Advisory Committee through program evaluation and implemented changes (new plans for non-union, new health & prescription drug networks, stop loss carriers & plan administrator, assisted with bargaining one plan for all 13 unions saving the County over $2.5 million 1st year). Assisted LEOFF1 retirees with benefits/LEOFF issues processing claims/billing accurate accounting for both the LEOFF Board and the County. Served as Clerk of the Board to the LEOFF Board for Skagit County including all municipalities within the County.Managed Worker's Compensation Claims and FMLA working with the County managers and supervisors, physicians, Vocational Counselors, and outside counsel to return Employee’s to work, ensured they were paid properly. Monitored State and physician billing and physician recommendations and troubleshoot daily issues with employee or physicians for compliance. Prepared and maintained OSHA logs and posting requirements.Assisted HR Director and outside counsel with negotiations and mediation for 13 unions. Provided contract interpretation, compliance and guidance to employees and the public.

Everett, Wa

Responsible for all aspects of recruiting and hiring over 300 seasonal laborers annually. Developed job descriptions, advertisements, conduct salary surveys, analyze data, developed rating tools, interview questions, conducted reference/background checks and monitored drug testing. Administered bi-weekly payroll for the Parks Department. Worked with a high volume of paperwork with special attention to detail. Conducted orientations and safety training for new employees; scheduled and conducted training for entire Parks staff. Monitored training requirements and scheduled employees for appropriate training based on their positions. Responsible for special Parks projects and programs.

Everett, Wa

Conducted all phases of hiring including working with supervisors to develop rating tools, interview questions, and performed background/reference checks, employment offers, and assisted with relocation.Developed, reviewed and analyzed job descriptions. Conducted salary surveys and analyzed market analysis to pay market-based wages. Coordinated Pay for Performance Program, working collaboratively with staff, departments and managers on setting, evaluating, and achieving Performance Objectives tied directly to salary increases. Administered a variety of employee recognition programs - Employee of the Month, Quarter, Year, Spot Awards, and Recognition for Cost Savings Plan.Assisted Managers and Department Heads with resolving employee relation issues. Worked with the IBEW re: grievances and conducted investigations. Ensured ADA compliance.

Everett

• Recruitment & Selection: Conducted classification and position audits, developed job descriptions, and recruitment for all positions in Police, Finance, Information Systems, Library, Parks, Municipal Court, Transit, Public Works and Senior Service departments including the city-wide administrative and clerical series. Conducted and completed salary surveys, salary placement recommendations, developed testing and presented to Civil Service Commission for approval prior to implementation of a recruitment process. Developed and facilitated promotional testing including Assessment Centers for Sergeant, Lieutenant, Captain, clerical and managerial positions.• Labor Relations/Contract Administration/Employee Relations: Assisted Labor Relations Director with negotiations, mediation and interest arbitration. Used a variety software for wage comparisons, research and reporting issues. Developed and interpreted contracts, policies and procedures following State, Federal, Municipal and Civil Service guidelines for staff and the public. Provided guidance to employees and worked with managers to develop positions with progressions to enhance employees' career development to allow for growth in positions and to meet retention concerns, and affirmative action goals.• Safety, Training & Worker's Compensation: Processed L&I claims for self-insured City, responsible for OSHA reporting, and administration of random and fitness for duty drug testing for Transportation and safety sensitive positions (Police, Fire, Park Rangers, Lifeguards, Transit). Scheduled annual safety trainings (CPR/First Aid, Bloodborne Pathogens). Assisted Safety Director with monthly safety meetings, hearing administration and noise abatement.

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