Hello– My name is Joyce Erickson, a Senior Project Manager / Account Manager / Business Analyst with pharmacy, dental, wellness and general health and welfare broker and consulting experience. I am analytical, detailed and organized. I dissect large amounts of information into meaningful, actionable projects and messages. I collaborate across functional areas to execute on commitments. I honor and respect the input of others while maintaining accountability. I am approachable and perceived as responsive and helpful. By nature, I am a problem solver. I enjoy analyzing the symptoms, identifying what is wrong and finding a solution. Anticipating and preventing problems allows me to help reinforce the client’s high degree of confidence. I have a strong track record of success in positions requiring high attention to detail, especially in the health care environment.VALUING AND RESPECTING PEOPLE – Steady and consistent in looking for opportunities to acknowledge both the person and the effort. A former client shared the following: “You treated me as I was the most important, knowing very well you had many clients, but I always felt like I was the only one.” To me, it’s all about how you make someone feel after your interaction.VERSATILITY – I assume diverse assignments. I am enthusiastic about volunteering for projects that require an inquisitive nature. In addition to an audit role, I served as the division training manager, assisted the communication area with implementing Health Care Reform requirements, participated in pharmacy retail network activity, and rolled out new record retention requirements.CREATING PROCESS IMPROVEMENTS – Understanding the intent, appreciating the quirks and needs of the business, and managing to weave process, schedule, documentation, and budget allows for streamlining a new or existing process. I can be reached at joyceeerickson@yahoo.com
Listed skills include Procedure Development, Oral And Written Communication Skills, Process Improvement, Training And Education, and 45 others.
