Joyce Marshall Email & Phone Number

Columbus, Ga

*Review CPT, ICD_10 and modifier coding for accuracy Review payment denials and claim rejections; research and resubmit within established time frame. Manage work flow of accounts to meet deadlines for filing and reimbursement.*facilitate patient and information flow by directing patients to correct locations, arranging patient transport, answering incoming telephone calls, and providing clerical support. *Interview patient to obtain demographic and insurance information necessary for medical records identification and bill processing *Prepares accurate patient, medical, financial, and/or procedural information to patients

Columbus, Georgia

*Credentialed provider with commercial insurance as well as Medicare and Medicaid.*Responded promptly to customer needs, provided excellent customer service, assisted patients with follow-up appointments and fulfill medical documentation request.*Prepared the clinic for opening each day by reviewing the facility, opening all system applications and prepare new patient registration packets and required documents.*Balance daily patient charges against system reports

Columbus, Georgia

Conferred with policy holders via telephone to provide information about insurance products or services, take or enter orders, cancel accounts and obtained details of complaints and forwarded to escalations.*Kept records of customer interactions/transactions by recording details of inquiries,complaints, or comments as well as actions taken.*Contact customers to respond to inquiries or

Associate'S Degree, Medical/Clinical Assistant

Associate'S Degree, Electronic Health Records