Dsnp Configuration Manager
CurrentAdminister human resource policies, salary decisions, incentive programs, and performance management for direct reports. Responsible for coordinating and supervising the daily/weekly/monthly activities of the configuration staff. Analyze and identify trends with inventory, productivity, and quality reports, and develop remediation plans to address performance gaps. Attend inventory calls, and set priorities for the team to ensure performance goals are met, such as Quality, Utilization, Turnaround Times, and Efficiency/Productivity. Facilitate huddles with the team and include metrics and concepts and communicate bulletins to the team. Coach analysts to improve performance through individual action plans and feedback. Identify work barriers and team issues along with possible solutions to discuss with the Manager. Prioritize and manage inventory, projects, and escalations to meet established Management by Objectives (MBO) targets. Manage quality programs through proactive coaching/training, conducting root cause analysis on errors, and support remediation plans. Identify process improvements to increase efficiency and quality. Collaborate with business and technical stakeholders to ensure turnaround times are met and work is flowing efficiently. Support team employee engagement to meet and/or improve vital signs results.
