Joyce Bonifacio Email & Phone Number

• Efficiently manage accounts payable processes, including receipt, processing, and verification of 450+ vendor invoices monthly.• Process and ensure accurate coding of 600+ invoices monthly to correct spend categories and cost centers, resulting in reduced reclassification.• Create, verify, and process invoices for 50+ providers monthly, using redesigned and improved processes I implemented, resulting in 30% efficiency gain.• Produce ad-hoc financial reports, month-end accruals, and document and maintain database of providers and compensation structures to ensure 100% accuracy and timely payment processing.• Reconcile vendor statements monthly, communicating with vendors regarding discrepancies and resolving payment issues and maintaining positive vendor relations.

• Oversaw daily catering operations for 2 health clinics, accommodating a combined daily capacity of 100+ people.• Implemented strategic planning to anticipate and meet fluctuating demand, minimizing waste, and enhancing resource management.• Consulted with clients to understand event requirements and contributed to menu research and development.

Toronto, Ontario, Canada

• Managed end-to-end execution of events including corporate meetings, conferences, and private party events.• Detailed event and catering needs, and worked collaboratively with food and beverage department and vendors to ensure smooth operation of events.• Utilized event management software and conducted post-event evaluations to optimize overall planning and execution processes.

• Invigilate exams and enforce class rules and school policies to ensure a calm environment to help give students the best possible opportunity to be successful in their exams• Evaluate hospitality-related essays and provide constructive feedback to provide students the necessary tools and resources to assist them academically • Assess presentation content and skills of EAL students to provide feedback to help them improve their communication skills

Toronto, Canada Area

• Managed the financial sources available as well as the financial operation of RHTSS to ensure a smooth operation of events• Directed activities to the Director of Finance who manages the day to day financial operations of RHTSS• Prepared and maintained a feasible master budget as well as created and presented funding presentations for events

• Provided students with guidance, knowledge and strategies to ensure first-year and transfer students have a smooth transitional year into the Hospitality and Tourism program• Provided support to both Mentors and Mentees by giving them the tools and resources they require to succeed• Collaborated with internal partners to plan and execute HTMentoring events and in-class workshops to contribute to the academic success of the students