Joyce E. Dunst Email & Phone Number

Southeast

Sales and business development of existing and new dealer relationships through exclusive customer, Essendant and its sales teams. Area includes Oklahoma and Louisiana, Southeast through North Carolina.

Plano, TX

Live Green in Plano volunteers provide assistance and education to the community on subjects such as air and water quality, improved energy efficiency, and environmental conservation. We are the extra hands and voices to the City of Plano for a greener, cleaner community. Active participant in the Plano Community Garden, providing fresh, organic produce to.

Dallas/Fort Worth Area

Managing the strategic sales functions in a 9-state territory.Developing new business through an established customer network. 20% growth in 2010; 14% growth in 2011.Qualifying and adding customers for maximum growth potential.Established foremost position with key customers by understanding needs and developing long-term value proposition in product.

Dallas, TX

To provide education, outreach and service dedicated to the beneficial management of natural resources and natural areas within our communities.

Dallas/Fort Worth Area

Developed the strategy to establish a national distribution network for modular and custom shade products.Led a 6-rep sales team responsible for $11 million in annual salesCreated and delivered product training for new and existing customers.Led a 2-rep outside sales team in the North Texas Region responsible for $3 million in annual sales. Made joint.

• Developed and delivered process improvement, productivity, sales effectiveness and strategic account management tools.
• Led cross-functional team to develop and deliver training and tools for new Divisional Sales Policy and Service platform. Trained inside and outside sales teams on policy changes.
• Participated as a core team member on CRM project to design, configure and deliver Salesforce.com to 200 global users. Specifically involved in data accuracy, tool design, change management and training curriculum.
• Developed web-based Profit Calculator tool to reduce pricing decision timeline from 3 days to 1 day, through better visibility of input costs and profit margin. Trained 200 inside and outside sales reps in a 2-month.
• Developed Lotus Notes-based account plan management system enhancing customer strategic planning process by tracking deliverable goals and objectives.
• Facilitated Kaizen event designed to investigate and eliminate non value-added Customer Service activities. Activity restructuring provided an annual overhead savings of $73,658

• Responsible for the leadership of a business to business sales team of 7 calling on distributors, covering a 9-state area with a revenue budget of $124M.
• Grew imaging paper sales 34.5% over plan in 2004; 47% over 2003 sales.
• Delivered $180,000 in cumulative value-added supply chain savings through successful implementation of supplier-owned inventory program with key Midwest distributor.
• Negotiated 5 key channel partner annual rebate programs; managed regional pricing with sales team that delivered the Midwest Region as second most profitable of seven regions every year.
• Participated on a team that expanded the Midwest market to include the Dallas Regional Distribution Center, improving service to customers to include next day delivery, while delivering approximately $1.3 million.

• Sales management of a business-to-business sales team of 7 sales reps calling on distributors, covering a 10-state area with a revenue budget of $57 million.
• Averaged 11% revenue growth year over year on all value-added imaging and printing papers across 3-year span, during an allocated market.
• Increased stock position at strategic distributor warehouse locations that totaled over 130 new sku’s of value-added paper in 1997.
• Certified trainer for Advanced Positional Selling. Facilitated 3 APS programs globally each year.

Responsible for a sales territory in the Western US, budgeting and managing $18 million in sales of printing and imaging paper products.Provided 28.4% revenue growth of a value-added printing grade within 3-month period.

Responsible for a sales territory in the Southwest US, budgeting and managing $19 million in sales of printing and imaging paper products. Provided 30% revenue growth of all products, 1994 vs. 1993, with premium products accounting for 40% growth, year over year.Certified trainer for Dimensions of Professional Selling. Facilitated two DPS programs each.

Mba - Marketing

54 credits toward MBA.

B.S., Marketing

Worked full time while going to school at night to obtain my degree.