Joyce Carroll Grace Email & Phone Number

Southfield, Mi

Contract Position for Eaton, Camarillo, CASupporting Aerospace division of Eaton for Supply Chain. Quote and create Purchase Orders to buy Fabricated/Custom Items, and office/miscellaneous itemsCommunicate with vendor for missing First Article Reports and CertificationsRun weekly Open Purchase Requisition reportResolve PO/Invoice discrepancies in a timely mannerProcess supplier related RMA’sCommunicate and coordinate with production supervisors and plannersExpedite critical orders throughout the supply chain.Inform management of potential production problems

Southfield, Mi

Contract Position for Eaton, Camarillo, CASupporting Transportation, Military, and Aerospace division of Eaton’s Controls and Protection division with cost accounting and reporting. Manage, optimize, and analyze daily financial reports for manufacturing.Assist in monthly account reconciliations and creating journal entriesPerform costing updates of material and productsAssisted in annual physical inventory with document controlWorking with Accounts Payable on coding of Invoices, verify information from the upload is correct Communication with vendors, included researching statements, requesting of invoicesCreate vendor payment for non-invoice reports, expedite vendor payments.Ensure proper disposition of checks, surveys, vendor communications and invoices, etc.Create ad hoc reports, analyze, and investigate issues as requested. Study PO’s for GR/IR and MRBR discrepancies and assist buyers with reconciliation process.Create and update directions on daily, weekly, and monthly reportsTeam player, provide support and guidance on reporting and other functions

Woodland Hills, Ca

Verification of daily positive pay exception reports at various banksVerification of daily transmissions - positive pay IssuesVerification of EFT/ACH daily transmissionsUpdate check registers balancing reportsStop/cancel/void checks at various banksResearch and process check tracer requests - check copies, stop payments, and status requests.Research and provide checks copies and remittance advice, and EFT/ACH reports for audit request from SOX, DMHC, and internal auditiors.Remote deposit of checks with onsite computer and check scannerMonthly reconciliation of issued checks and EFT/ACH, stopped checks, and voided checks for several bank accountsDownloading bank files for bank reconciliationUpdate policies and procedures for the Positive Pay GroupCreate and update Microsoft Access databases for Positive Pay GroupTest new computer system changes and updatesCreate and verify test plans for system changes.

Lexington, Ma

Technical support for Atmospheric and Environmental Research, Inc. (AER) PC and Mac users, including upgrading software and hardware, Support Finance Department computer needs and reporting functions. FileMaker Pro used to create monthly reports from exported data.Support AER Citrix users, checking and/or deleting sessions.UNIX Backup Operator changing and labeling sDLT tapes in ADIC jukebox using Legato Networker version 6.1.3. Perform routine restores of data when requested. Employee Newsletter Publisher review, layout, and publish bi-monthly Employee Newsletter AERWaves in Quark Xpress, Webmaster create and update web pages and graphics for www.aer.com. Member of the Security team manage the Callware security software when the IT Manager was not available. Create photo id badges for all new employees and consultants. Fourth (4th) on Emergency call list for after hour issues at AER.

Lexington, Ma

Answering technical support calls, faxes, and emails. Answering sales calls starting 09/1998. Issuing RMA’s (Return/Repair Merchandise Authorization) for customers with defective/dead cards. Researching and testing of hardware and software to resolve customer video card problems. Quality Control testing of updated video drivers and new video cards. Act as liaison between customers and QA department on problem resolutions. Updating online knowledge base with problem descriptions and solutions. Training of technical support representatives on all product linesFrom 02/1999 to 07/1999 acting Supervisor for Technical support Team while supervisor was on paid leave.

Philadelphia, Pa

Maintain PICK Basic mini-computer system, Novadyne Series 18, including daily management of data files and training of data entry personnel. Maintain OS/2 point-of-sale register system, Fujitsu Atrium 9000. Maintain UNIX mini-computer system, Data General Aviion. Purchasing of Macintosh and PC computers, additional computer equipment and supplies. Proposals, testing, and implementation of new software for PICK Basic, Macintosh, and PC systems. Chief liaison with consultants, University computing center, software, and hardware companies. Manager on Duty evenings and weekends on a rotating schedule.

Certificate, Bookkeeper

Certificate, Accounting Clerk

Accounting

Completed two years of study.