Joyce Lee Email & Phone Number

Burnaby, British Columbia, Canada

Richmond, BC, Canada

• Provide customer service to the public by managing multiple telephone lines on a switchboard, addressing general inquiries; and directing calls to the best sources of information. Also acted as an Information and.
• Worked with HR to support new hire orientation and onboarding training efforts
• Performed various critical administrative duties including data entry, record keeping, faxing, filing, and photocopying
• Reviewed, verified, and processed accessible parking permits for individuals with disabilities, assisting with renewals, replacements, and intake of new registrants.
• Took a leadership role in both planning and teaching a variety of Skills Development & Empowerment courses offered by the center
• Participated in CVITP as a volunteer by collecting and organizing documents for tax return purposes. Screened and received over 450 participants throughout the process

Richmond, British Columbia, Canada

• Prepared desserts and beverages while strictly adhering to food safety guidelines, ensuring a safe and healthy dining experience
• Delivered excellent customer service to maintain high customer satisfaction levels and build long-lasting customer relationships
• Facilitated the onboarding process for 4 new hires, providing training and ongoing support to foster successful integration into the organization
• Processed orders/handled cash using the POS system
• Multitasked under a fast-paced work environment during peak hours while maintaining a high attention to detail

Bachelor Of Arts - Ba, Psychology

French

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