▪ Managed portfolio of high-end Wine & Spirits clientele, with yearly numbers grossing $13 million dollars in sales▪ Served as a primary interdepartmental liaison (i.e. Domestic/International Freight, Accounting/Finance & Compliance) for clients, customers & vendors▪ Reviewed stock levels weekly, ensuring product availability (i.e. coordinated shipments and completed inventory transfers)▪ Completed detailed end of month inventory reconciliations analysis to ensure SKU accuracy (over ~400 SKUs)▪ Managed high volume of purchase order fulfillment (136,000-150,000 yearly cases) from Western Carriers facilities to North American Distributors (i.e. Breakthru, RNDC & Southern Glazers)▪ Collaborated with Southern Glazer’s buyer in creating/optimizing more efficient routes/pick up points for the clients. This minimized over all down-time and improved product fulfillment efficiency by 90% (led to freight cost savings as well)▪ Onboarded and conducted demos on internal SAP system for newly hired regional sales managers and other client employees

▪Led project and played ultra-active role in production and conversion of over 1 million digital files▪ Analyzed operating trends to develop any necessary improvements in daily processes involving work team▪ Integrated documents into the Bank system daily so that they would be available electronically for immediate client access▪ Presented the work team with analytical data gathered from weekly progress reports, by conducting weekly huddles where feedback was provided, and goals were discussed for meeting upcoming week’s objectives

• Performed high volume of data entry with timeliness and accuracy in order to complete daily deadlines• Formatted excel documents ranging from 100 to 1000 line items, in order to report accuracy in citizens registered as eligible voters • Assisted voters in attaining their absentee ballots via phone and email communication (over 150 approx. calls a day/100 approx. emails a day)• Verified and/or detected inconsistencies with signatures received from absentee ballots • Worked in collaboration with multiple departments to meet tight deadlines within short lead times• Managed multiple tasks with varying due dates and placed priority on time sensitive assignments, while being proactive to managing large workloads

• Sorted, prepared and scanned (Siemens software) documents by indexing them into various categories and chronological order• Conducted quality analysis of over 20,000 patient charts in order to confirm adequate imaging and indexing was completed• Studied and investigated out problems affecting the performance of automated images produced • Supported quality and technical teams in quality control, assurance and development of patient charts• Performed inventory reconciliations at end of each quarter, in order to ensure that all files were intact and in the corresponding date received so that archiving process at the warehouse level would commence• Corrected issues concerning software as well as anything related to the scanning machinery