Joy Choi Email & Phone Number

Riverside, California, United States

Greater San Diego Area

● Perform monthly, quarterly, and annual ledger close for Logistics, including processing of inventory and accrual journals● Create and approve travel expenses● Process reimbursement checks● Produce and analyze data to forecast financials on Excel and present to core leadership using PowerPoint● Plan and lead meetings to communicate budget and financial state for all IPPS operations with managers● Make purchases and submit Purchase Orders for supplies and… Show more ● Perform monthly, quarterly, and annual ledger close for Logistics, including processing of inventory and accrual journals● Create and approve travel expenses● Process reimbursement checks● Produce and analyze data to forecast financials on Excel and present to core leadership using PowerPoint● Plan and lead meetings to communicate budget and financial state for all IPPS operations with managers● Make purchases and submit Purchase Orders for supplies and equipment● Submit service requests to appropriate departments● Help oversee the new passport appointment office and make appropriate final decisions as necessary Show less

Greater San Diego Area

● Update and manage Passport and Mail web pages● Supervise and mentor student employees● Manage and resolve customer requests on Salesforce (ASK)● Upload receipts and reconcile Express and Travel Card transactions● Generate flyers and forms using Adobe and Word with implementation of new ideas and creative visuals● Process passport applications for walk-in customers thoroughly and in expertise● Conduct customer surveys using Google Docs and Forms● Proposed and… Show more ● Update and manage Passport and Mail web pages● Supervise and mentor student employees● Manage and resolve customer requests on Salesforce (ASK)● Upload receipts and reconcile Express and Travel Card transactions● Generate flyers and forms using Adobe and Word with implementation of new ideas and creative visuals● Process passport applications for walk-in customers thoroughly and in expertise● Conduct customer surveys using Google Docs and Forms● Proposed and implemented a new process for stamp program● Generate deposits that contain cash, checks, and money orders using Cash Deposit System and make deposit runs to Central Cashier’s Office Show less

Greater San Diego Area

● Handle a high volume of calls, emails, and walk-in customers and come up with resolution strategies● Fill supply and stamp orders and record them in paper and electronic format● Process FedEx and UPS invoice payments through internal application called Mail Billing Application● Fax documents, make necessary calls, and formulate emails using Outlook to UCSD community in a professional and polite manner