Joy David Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Develop and maintain Power BI dashboards for management, teams, clients, and the public, providing real-time insights.Analyze program outcomes and client feedback, helping the team derive actionable insights for process and program improvements.Ensure the application of best practices in data analysis to enhance decision-making and optimize operations.Assist in data cleaning and preparation to ensure accuracy and consistency in analysis efforts, supporting efficient and effective data-driven processes.

London, United Kingdom

• Delivered actionable insights to clients in the retail, healthcare, Human resource management and electronics industries through interactive dashboards built with Excel, SQL, Tableau, and Power BI, leveraging DAX functions, pivot tables, and data aggregation techniques.• Developed data models based on the STAR Schema in Power BI for managing client records across diverse industries.• Presented insights and recommendations to clients through clear and impactful presentations.• Optimized data cleaning and processing workflows using Microsoft Excel and PostgreSQL to improve efficiency.

Lagos State, Nigeria

• Extract, clean, and analyze large sets of operational and transactional data to improve banking workflows and customer service processes.• Create interactive dashboards in Power BI to monitor key performance indicators (KPIs), including transaction volumes, error rates, and processing times.• Conduct in-depth analysis of customer data, performing segmentation and identifying customer behavior trends to enhance retention strategies.• Use Excel to generate reports on daily banking operations and identify potential fraud or transaction anomalies.

Diploma In, Digital Business Management

Digital Business Analyst with good communication, Negotiation and Persuasive skill.

Bachelor'S Degree, Accounting