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Joydeep Banerjee Email & Phone Number
Manager: Direct-To-Consumer (Samsung.com and in)
at
Samsung Electronics
1 work email found
@genpact.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager: Direct-To-Consumer (Samsung.com and in)
Location
Gurgaon, Haryana, India
Company size
Who is Joydeep Banerjee? Overview
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Quick answer
Joydeep Banerjee is listed as Manager: Direct-To-Consumer (Samsung.com and in) at Samsung Electronics, a company with 6523 employees, based in Gurgaon, Haryana, India. AeroLeads shows a work email signal at genpact.com and a matched LinkedIn profile for Joydeep Banerjee.
Joydeep Banerjee previously worked as Manager: Direct-To-Consumer (Samsung.com/in) at Samsung Electronics and Program Manager: ePromoter Sales (IM Biz.) at Samsung Electronics. Joydeep Banerjee holds B.E, Electronics And Telecommunication. from North Maharashtra University.
Company email context
Email format at Samsung Electronics
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{first}.{last}@genpact.com
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AeroLeads found 1 current-domain work email signal for Joydeep Banerjee. Compare company email patterns before reaching out.
Profile bio
About Joydeep Banerjee
A consummate professional with over 11 years of experience in eCommerce and customer service industry combined. Proved instrumental in shaping eCommerce growth for a multinational product based industry by streamlining and channelling consumer engagement in digital platforms.Spearheaded India's first Live video Demonstration Channel for Samsung during pandemic lockdowns and achieved industry best Conversion rates. Also, a seasoned Learning and Development officer for customer support and product based industries. Experience in managing multiple vendors to drive a common result.
Listed skills include Smartphones, Android, Bada, Windows 7.5, and 18 others.
Current workplace
Joydeep Banerjee's current company
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Samsung Electronics
10 roles
Joydeep Banerjee work experience
A career timeline built from the work history available for this profile.
Manager: Direct-To-Consumer (Samsung.Com/In)
CurrentBrand Advocate & Operations Head: Assisted Buying / Inside Sales for www.samsung.com/in [D2C eStore] Online Biz Platform Strategy | Pre-Sales Consumer Engagement I Video Commerce | Live Commerce | Contact Centre HeadLead an outsourced team of 250+ Product Sales Consultant to drive revenue for D2C and Pure-play online channels.
Feb 2022 - Present
Program Manager: Epromoter Sales (Im Biz.)
ePromoters: Sales Professional (Online Sales & Marketing - IM Business)Online Business Platform StrategyVirtual Retail Experience - Video Demo:○ Manage India's first ever Video Demonstration set-up for Samsung's in house D2C store○ Provide retail experience to consumers over Video Call ○ Live Product Demonstration and Unboxing○ Achieved industry best sales.
May 2019 - Jan 2022
Associate Manager - Operations
○ Lead transition for first ever digital (assisted buying) Sales campaign for a multinational smartphone and consumer electronic brand○ Drive web-chat sales for all major e-commerce platform associated with the brand○ Manage a team of 60 promoters and 3 supervisors for proactive sales in association with world's largest e-commerce giant - Amazon, India's.
Mar 2017 - Mar 2019
Team Manager
○ LSS (Lean Six Sigma/GB) trained and Tested ○ Lean 2.0 Certified (Project includes dollar impact) ○ PFM (Production Floor Management) ○ Lead - Premium Product Survey for one of the most prestigious clients with 15 DRs. ○ Drive detailed Consumer Survey at National Level ○ Responsible for end to end report out of all process matrices○ Escalation Management.
May 2016 - Feb 2017
Product Expert / Lead Trainer - Smartphones & Tablets
- Product Expert and Tester - Android - Technical Content Developer - Mobile Phones & Tablets- New Hired Training Manager: Responsible for End to End New Hire Orientation and Training Roadmap- Project Lead - KM (Knowledge Management) and Cross Training Index for a I2I Hi-Tech Account- Manage a team of 5 trainers and 4 CQ coaches- Refresher Training.
Jul 2014 - Apr 2016
Training Specialist - 3G, Data & Blackberry
Trainer - Transition (Vodafone Premium GVRM/VRM - North)
Jan 2014 - Jul 2014
Product Trainer - Smartphones & Tablets
- Imparting Technical Training to the new joiners
- Ensure maximum turnover ratio from training to production floor
- Help the new joiners in the transition phase
- Encouraging and Motivating new joiners
- Conduct Training and Live Demo Sessions for all newly Launched Samsung mobiles
- Impart Refresher Training on Product (Technical) and Process update to Supervisors, Astt. Managers & Managers
Jul 2012 - Jan 2014
Level 3 Technical Associate
- Handle all Level3 Technical Queries related to smartphones- Online Technical Support Specialist - E-mail & Chat - Content Development - Web contents
Aug 2011 - Jun 2012
Service Engineer
Mudrakshi Hitech India Pvt. Ltd.
Field Service Engineer
Jul 2010 - Jan 2011
2 education records
Joydeep Banerjee education
B.E, Electronics And Telecommunication.
Matriculation, Science
Happy Convent School, Dhubri, Assam
FAQ
Frequently asked questions about Joydeep Banerjee
Quick answers generated from the profile data available on this page.
What company does Joydeep Banerjee work for?
Joydeep Banerjee works for Samsung Electronics.
What is Joydeep Banerjee's role at Samsung Electronics?
Joydeep Banerjee is listed as Manager: Direct-To-Consumer (Samsung.com and in) at Samsung Electronics.
What is Joydeep Banerjee's email address?
AeroLeads has found 1 work email signal at @genpact.com for Joydeep Banerjee at Samsung Electronics.
Where is Joydeep Banerjee based?
Joydeep Banerjee is based in Gurgaon, Haryana, India while working with Samsung Electronics.
What companies has Joydeep Banerjee worked for?
Joydeep Banerjee has worked for Samsung Electronics, Genpact, Aegis Limited, Ienergizer, and Mudrakshi Hitech India Pvt. Ltd..
How can I contact Joydeep Banerjee?
You can use AeroLeads to view verified contact signals for Joydeep Banerjee at Samsung Electronics, including work email, phone, and LinkedIn data when available.
What schools did Joydeep Banerjee attend?
Joydeep Banerjee holds B.E, Electronics And Telecommunication. from North Maharashtra University.
What skills is Joydeep Banerjee known for?
Joydeep Banerjee is listed with skills including Smartphones, Android, Bada, Windows 7.5, Ccna, Mobile Devices, Training, and Mobile Technology.
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