Joydeep Bhattacharjee Email & Phone Number

Bengaluru, KA, IN

Bengaluru, Karnataka, India

Bangalore Urban, Karnataka, India

Bengaluru Area, India

• Supported key client Accounts based out of US, Canada and India, spanning across various industry verticals like BFSI, Hospitality and Healthcare
• Responsible for handling critical IT project Operations and maintaining close relationships with client stakeholders within my account portfolio
• Using client Account knowledge and Industry trends or findings to pitch insightful proposals to the client that meet their Digital Transformation goals
• Involved in building the story-boards, preparing Use Cases and Cost Estimates for the new Omni-Channel and Digital Transformation opportunities identified with respective client accounts
• Put together Engagement status decks with the help of Delivery team for monthly or quarterly review meetings with the client stakeholders showcasing Key Deliverable, Code quality and customer acquisition metrics for.
• Built rapport with client stakeholders and regularly following-up with them for timely sign-off of the project contracts and invoice payments

Kolkata Area, India

• Handled P&L responsibilities for multiple Life Insurance distribution channels - Agency, ICICI Bank & ICICI Direct Branches, to drive business development in close collaboration with Advisors,Cluster Branch.
• Conducted training of Advisors and RMs to help them effectively position Life Insurance products in their customers’ investment portfolio and motivate them to drive business through various contests
• Coordinated on-ground execution of sales strategy with the branch staff through client interaction, monitoring of client accounts, investments and profiling them
• Organized brief seminars at various corporate offices for creating awareness towards tax-saving investment solutions and generated Leads
• Special drive on Protection Plan Products to boost profitability of the channel
• Increasing customers' share of wallet in Insurance products through joint customer visits with Advisors, Relationship and Branch Managers

Guwahati Area, India

• Conducted Market Research to study consumer behavior of educational and research institutes towards Lab Furniture in the North Eastern states of india
• Visited educational and research institutes in different regions of the North eastern states of Assam, Manipur, Meghalaya and Tripura to collect responses and get data for primary research and analysis
• Created project report and presentation highlighting research methodology, analysis, data trends and suggestions for improvement
• Suggested process improvements in pre sales consulting, dealer training and post sales service according to my findings across different states in North East
• Presented key findings, lost customers analysis and suggestions in front of Commercial Head at Godrej Interio Mumbai HQ

Bhubaneshwar Area, India

• Worked as a senior.NET Developer, developing & maintaining applications & Business reports using.NET, SQL server and SSRS for an US healthcare insurance client
• Maintained close communication with onsite Leads and client Product Owners to keep track of frequent changes in business requirements
• Executed functional test cases and keep track of results to ensure minimum escaped defects during development and integration
• Led a team of 6 and was the point of contact between the team and Team Lead for code review, implementing coding standards and zero defect deliverable
• Trained and mentored new members in the team and also providing KT on client applications and processes

Post Graduate Program In Management, Marketing

Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering