Joydeep Haldar Email and Phone Number
• Curious servant leader driving value for customers by building world class teams and practices that delivers best in class outcomes at the confluence of business, technology and operations.• Experienced sales, operations, and P&L leader with a track record to winning transformative, multi-stack 100+ million deals across AI&Predictive Analytics, Product Engineering, Hybrid Cloud Modernization, Large Data Center Transformation, CIMS, Digital Command Center, Analytics & AI,Intelligent Automation, Digital Commerce , Digital Command Center & Service Management• Executive Leadership Team and change agent at Digital River responsible for transformation of Digital River's professional services organization, ensuring customer success on DR's cloud commerce platform• Senior account executive with a wide domain expertise across Retail, CE, ISVs, High Tech, Energy and Aerospace and practice incubation & growth experience across OMNI Channel Commerce and Commerce as a Service.• Track record of consistently beating new account opening, practice building, growth and P&L targets• 15+ years of general management, BU building, program management, consulting & product management experience• Managed 1000+ professionals across 3 locations in US and India• Numerous publications and blogs on Next Generation Commerce, Digital Marketing, Retail Brand Strategy & Exploration Geology• CSR Lead for Greater DFW area & Minneapolis Twin Cities• Community Theater Actor and Director working with inter-city youth programsSpecialties: • Business development & Large deal sales leader, Executive Relationship Management, Customer Success, IT Strategy, Practice Management, and growing large P&L experience across Infrastructure (ITO), Hyper-scalers, Application and Product Engineering.• SaaS Cloud Commerce, Digital Transformation, OMNI-Channel Commerce, Consumer Electronics, Branded, Gaming, Retail, Energy (Oil & Gas), High Tech & Aerospace industry experience• Offshore Outsourcing• Business/IT Consulting – Next Generation Commerce, Supply Chain, Upstream & Downstream Oil & Gas• Product Incubation and Management
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Chief Operating OfficerFirst Insight, Inc.Eden Prairie, Mn, Us -
Chief Operating OfficerFirst Insight, Inc. Sep 2024 - PresentWarrendale, Pa, UsFirst Insight is a pioneer and industry leader in customer centric predictive insights powered by advanced AI that enables some of the largest brands across their concept to convert value chain to maximize revenue, minimize waste, and drive 'attitudinal loyalty'. In my role as COO, I am helping unlock value for our customers, drive 'attitudinal loyalty', reimagine our path to sustained growth, profitability and a fun place to work !! -
Managing Director, Global Gm Retail, Digital TransformationDxc Technology Apr 2018 - Aug 2024Ashburn, Virginia, UsDXC Technology is a 14 Billion Full Service Systems Integration Company that runs some of the most business critical IT systems around world. In my role as the Digital Transformation General Manager, I was responsible for the sales and business development with a 4x growth of DXC's digital offerings in areas of Hybrid Cloud Modernization: Analytics Data Platform Transformation - Data Lakes,Data Bricks: Hyper Automation of IT Service Management ; DevSecOps & Product Engineering; OMNI Channel Commerce Platform, Store Technology transformation such as NCR's Copient and Hanshow's digital signage platforms. In my subsequent role as Managing Director of CG&R won the largerst full stack (CIMS, Application, Analytics, and ModernWorkplace) 300 + M USD advisor led tranformation deal resulting in establishing the largest retail relationship at DXC. Consistently established DXC as transformation engineering partner for key retailers in the areas of supply chain modernization, OMNI Channel platform develeopment, Markerting Experience Management, hyper-automated Digital Command Center. -
Senior Vice President, Global Head Professional Services & Customer SuccessDigital River Jan 2015 - Apr 2018Minnetonka, Mn, UsSVP and member of the executive leadership team at Digital River. Digital River operates digital cloud commerce stores that process over $2.5B in transactions for major clients such as Microsoft, Lenovo, Samsung, HTC, Adobe, Avast and over $35B in payments processing annually across the Americas, Europe and Asia. Helped build a world class practice that has successfully launched 700+ digital commerce stores worldwide in the last 3 years on our multi-tenet, SaaS Cloud Commerce Platform. Helped grow top line revenue by 150% in that period and transformed a 'cost center delivery' organization into a world class customer success and professional services organization. Led a team of 200+ ecommerce experts who help create 'commerce of things', transform perpetual to subscriptions; enabled partner/channel commerce, launch in game/in app commerce and take our client's commerce business to 160+ countries worldwide faster than competition. Helped set up global delivery centers across US, South America, EMEA and Asia resulting in 25% improvement in operational budget in the same period. -
Gm - Retail Head, AmericasWipro Technologies 2012 - 2015Bangalore, Karnataka, InDelighting one 'retailer' at a time! Lead a team of client partners & co-managed a 600+ delivery organization across US & Latin America, P&L of 160+ M USD. Helped define the next generation OMNI Channel Solution Offerings for our Retail practice, Speaker and presenter at marquee retail events such Next Generation Retail and NRF. Coach and large deal advisor for Wipro’s next generation sales initiative, Revenue Storm.> YoY 35 % growth in existing account revenues, 8% growth in account margins, 12% increase in Net Promoter Score (NPS)> Exceeded large deal target by 25%> Helped open new strategic service lines in digital marketing, OMNI channel commerce, mobile commerce, eco- energy at large retailers -
Client Partner & Senior Engagement Manager North America, Retail, Cpg & LogisticsInfosys Sep 2007 - Sep 2012Bangalore, Karnataka, InManaged a portfolio of Fortune 500 retail accounts for Infosys;Consistently beat growth, margin, new account and service opening targets; Next Generation commerce domain expert with articles and blogs in magazines such as the Apparel Magazine & Off the Shelf; Heads the social and community service for the DFW chapter at Infosys - Susan Komen, Heart Association of Dallas, and built the 2011 digital platform for Angel Tree -
Senior Principal Consultant, Retail, Cpg & LogisticsInfosys May 2006 - May 2008Bangalore, Karnataka, InVictoria's Secret Direct (Limited Brands); Sears-KMart; Walgreens; Blockbuster; Nordstrom -
Account ManagerI2 Technologies 2004 - 2006Scottsdale, Arizona, UsPhilips Semiconductor -
Consultant/Solution ArchitectI2 Technologies May 2002 - May 2004Scottsdale, Arizona, UsAirbus; HP; Shell -
Product Manager/Advanced Member Of Technical StaffI2 Technologies Aug 2000 - May 2002Scottsdale, Arizona, Usi2 TradeMatrix; Supply Collaboration Planner -
GeoscientistBp Jun 1998 - Sep 2000London, England, GbFirst Place Best Paper Award in GCSS - Dynamic Response of Deepwater Depositional Systems to Growth of the Mississippi Fan Fold Belt, Gulf of Mexico -
GeologistAmoco Oil Company May 1997 - Aug 1998Geologist, GOM DeepwaterStructural Geologist, Venezuela
Joydeep Haldar Education Details
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The University Of Texas At DallasManagement Information Systems -
University Of ArizonaMs -
Indian Institute Of Technology, BombayMsc -
Presidency University, KolkataGeology
Frequently Asked Questions about Joydeep Haldar
What company does Joydeep Haldar work for?
Joydeep Haldar works for First Insight, Inc.
What is Joydeep Haldar's role at the current company?
Joydeep Haldar's current role is Chief Operating Officer.
What schools did Joydeep Haldar attend?
Joydeep Haldar attended The University Of Texas At Dallas, University Of Arizona, Indian Institute Of Technology, Bombay, Presidency University, Kolkata.
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