Joydeep Mitra Email & Phone Number

- Previously Principal UX Gramener- Previously ADP India, as Manager UX, taxes and financials- enterprise services div, 2014-2016- Practice Lead UXM @ Tech. Mahindra – user experience management practice, 25% YoY growth, FY12-13,13-14, core team size- 10, peak practice team size: 150•Institutionalized – methodology, training and practice of user experience management as a service•Hands on expertise in user requirements gathering, analysis, evangelizing usable human centered design process around- stakeholder interviews/ expert reviews/ card sorting/wire framing/ prototyping / mockups/ user research and testing, and end to end project delivery with end users in mind•User experience design, proficient in writing functional specifications and providing estimation, project planning, process improvement, quality assurance and documentation with strong analytical skills.•Proficient in managing the projects, collaborating with multiple teams, stakeholders, co-coordinating with onsite-offshore teams, providing strong leadership to cross-functional project teams, streamlined delivery using SDLC- agile methodology etc.•Rich experience in standardizing software quality process, metrics of user experience preparation and methodologies to achieve quality deliverables- first time right•Have exposure to high Customer Interaction, Onsite-Offshore model as well as Complete Offshore development models.•Possess expertise in mentoring individuals to enhance the project specific skills, increase the productivity, functional knowledge and quality process.•Hands on experience in handling multiple and larger teams both onshore and offshore for blue chip clientele.•Proven track record/expertise in Rich internet applications in determining and defining the user experience from the ground up.•Hands on in the design and development of web/ mobile applications, Axure, Omnigraffle, 53 paper

Listed skills include User Experience, Agile Methodologies, Information Architecture, Mobile Applications, and 46 others.