Joy H. Email and Phone Number

Implement, direct and manage the daily business operations, procurement, project management, contract/vendor management for a leading provider of eCommerce, Supply Chain, 3PL, Logistics and Fulfillment company. Direct to Consumer and Business to Business ecommerce.Implemented and streamlined the project management, purchasing/strategic sourcing process by tracking and reporting key functional metrics through vigorous vendor contract negotiations to reduce expenses and improve effectiveness which resulted in increased revenue.Developed and implemented purchasing strategies and tactical deliverables to support overall global procurement strategy, including leading the tactical execution of new warehouse launches and coordinating between procurement, utilities, ISP providers and vendors for both client and 3PL warehouse launches.Lead continuous improvement initiatives, sourcing of direct and indirect materials, and manage supplier relationships with on-time delivery.Establish, negotiate, and maintain effective partnerships and contracts between the company and vendors with desired terms and conditions.Work closely with operations, warehouse facilities, SLT and key stakeholders to execute processes and provide optimal supply levels for current clients and client launches.Monitor and manage costs to ensure adherence to project-specific budgets, forecasts and maintain cost of bill of materials.

Implemented, directed, and established procurement processes, finance, business operations, project management and vendor/ contract management for a leading software solutions and logistics management company that designs, develops, and implements transportation software and automated drone solutions. Proven leader with a documented track record of reducing costs and impacting bottom-line profitability using exceptionally strong finance and job costing skills.Contract administration and negotiations with clients, vendors, and potential customers.Negotiate with key vendors and partners to secure deal registrations, product sourcing, and licensing to secure optimal margins and profitability.Coordinated with project management team to oversee and aid development/engineering teams, SOW, MSA, and work order process (end to end).Implemented and streamlined the project management, purchasing/strategic sourcing process by tracking and reporting key functional metrics through vigorous vendor contract negotiations to reduce expenses and improve effectiveness which resulted in increased revenue.Implemented and streamlined the project management/purchasing/strategic sourcing process by tracking and reporting key functional metrics through vigorous vendor contract negotiations to reduce expenses and improve effectiveness which resulted in increased revenue.

Implemented and directed the daily procurement, strategic sourcing, product development, and contract/vendor administration for this start-up food distribution company. Sourced and provided healthy food options and products to retail consumers. Created and implemented the initial accounting process, procurement process, daily operations, strategic sourcing, and project management activities across multiple categories.Manage spend within a designated category and ensure policy adherence to overall Supply Chain/ Procurement strategy (agility/service, cost, cash, and transformation).Strategic Sourcing: Actively contribute to the development and implementation of sourcing strategies for the agreed categories in support of Global Sourcing objectives

Directed, executed, implemented and facilitated the procurement, daily operations, product configuration/ IT strategic sourcing, project management, contract administration/negotiations for a leading IT service infrastructure provider in the hospitality industry (end to end). Instrumental in creating and implementing the procurement process, daily operations, strategic sourcing, and project management activities across multiple categories, securing favorable pricing through vendor/contract negotiations, SOWs, analyzing proposals, negotiating contracts/ terms and conditions, and vendor/project management by assessing, managing and migrating risk.Negotiated with distribution, key vendors, and partners to secure deal registrations, contracts, strategic/ product sourcing, and licensing to secure optimal margins and profitability for hotel conversions.Managed and developed direct reports and cross functional teams to ensure strong performance Through knowledge of Category Strategy Management identify regional/global sourcing opportunities for improved systems and process efficiencies e.g. Agency SOW management, End to End business process management. Manage and lead projects with engineering to improve quality and reduce costs.

Provide key administrative support to the Rabbi, board members, and finance committees for this non-profit organization with a 320-member congregation and 352-student school. Manage all daily operational aspects of the office and act as primary point of contact and liaison for congregants. Prepare and maintain account records, financial reports, and other documentation. Collaborate with the board to ensure budgets are properly administered.Key Contributions:• Recovered $120K in late membership dues, a 98% success rate, by implementing a new collections process.• Improved efficiency and accuracy of data by streamlining and standardizing existing policies and procedures for membership, renewals, education, and financial assistance; created several systems from scratch.• Managed and executed the continued growth and excellence of fundraising programs through active communication with individuals, companies, organizations and vendors.• Took a leadership role in the creation, planning and execution of organizational grant management including, but not limited to, the growth of the annual fund through grants acquisition, grant stewardship and reporting.• Developed and implemented several online processes, resulting in minimized errors and real-time tracking.• Played a key role in the seamless conversion to QuickBooks Pro, ensuring compatibility with existing database.• Coordinated logistics of a full office move with minimal disruption to office operations. • Commended for excellent customer service skills and unwavering work ethic.

Directed daily administrative, strategic sourcing and accounting operations by providing a high-level of support to company president, team of consultants, and sales representatives. Prepared and submitted expense reports and quarterly taxes. Oversaw insurance program. Coordinated, executed and tracked product distribution, product sourcing operations, purchasing, warehousing, and shipping departments. Managed the administrative budget. Supervised a staff of 28; provided training, work assignments, and performance evaluations. Key Contributions:• Coordinated and communicated among the executive team, sales representatives, vendors, and customers, ensuring clear communication, wise prioritization, and smooth workflow aligned with business objectives. • Commended for unwavering work ethic and positive results; requested to continue in part-time role upon business-impacting economic downturn. .

Directed the daily office operations for this start-up medical sales and distribution company, sourcing and providing soft good products such as braces, casting materials and herbal supplements to physicians and hospitals. Oversaw strategic sourcing/procurement, customer and vendor contract negotiations, accounting, order entry and processing, purchasing, payroll, project management and customer service. Provided substantial support to sales team. Generated financial reports. Hired, trained, and supervised 32 employees.Key Contributions:• Instrumental in successful company launch; created and implemented numerous processes, including all credit and collections systems, sales order routing systems, and customer database management.• Negotiated and facilitated vendor contracts, SOWs, and strategic sourcing within the medical industry to meet our client needs.• Installed and set up several computerized systems, including QuickBooks and Goldmine