Joy Holman, Mt(Ascp) Email & Phone Number

Salt Lake City, Utah, United States

Salt Lake City, Utah, United States

Carlsbad, CA

Works closely with development/product management to ensure incorporation of business/clinical workflow enhancements into new product development. Executes quality assurance testing and ensures that all the objectives are met. Manages all phases of software implementation project; including design, configuration, user training, and go-live support of the.

Minneapolis, MN

Assisted with LIS change management and maintenance as the Allina Health laboratory was migrating from GE Ultra to Epic.

Barrington, IL

Responsible for implementation/technical support for GE Centricity ULTRA Laboratory Integration products (Instruments & Application Integration). Prepared detailed product specifications to meet contract and specific customer requirements. Implemented detailed customer work plans. Provided followup support in disseminating technical information on specific.

Chandler, AZ

Assisted in the design and development of expression bioarray products for both the diagnostic and research markets. Responsibilities included organization and preparation of cRNA samples, expression microarray experiments for optimizations, new product development, collaborations or application development, operation of high-throughput sample handling.

Mesa, AZ

Taught Microsoft Office classes to a diverse student population, from teens to seniors, on an adjunct basis. Developed and presented lessons and materials. Adjusted teaching style to class and individual needs.

Scottsdale, AZ

Performed analyses in all areas of the lab, including chemistry, hematology, blood bank, serology, and urinalysis, in both a hospital and a physician office setting. Wrote and edited technical procedures. Taught family practice residents about ordering, coding, and interpretation of laboratory tests.

Scottsdale, AZ

• Diagnosed and solved desktop (Windows) and network (Windows and Novell) support problems in person, by phone, and remotely.
• Interfaced with departments throughout the hospital system, going the extra mile to get them up and running.
• Troubleshot network connectivity problems to the hub.
• Led cross-functional project teams, coordinating various functions between team members to facilitate on-time completion.
• Taught Microsoft Office classes to facility personnel, tailoring instruction to group abilities.
• Instructed users one-on-one in use of equipment, software and manuals.

Ms, It Management

Bs, Health Care Administration

Activities and Societies: Phi Kappa Phi

Aas, Clinical Laboratory Sciences