Joy Jenner
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Joy Jenner Email & Phone Number

Client Services Manager at Crown Castle
Location: Miami-Fort Lauderdale Area, United States 6 work roles 2 schools
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Current company
Role
Client Services Manager
Location
Miami-Fort Lauderdale Area, United States
Company size

Who is Joy Jenner? Overview

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Quick answer

Joy Jenner is listed as Client Services Manager at Crown Castle, a with 5107 employees, based in Miami-Fort Lauderdale Area, United States. AeroLeads shows a matched LinkedIn profile for Joy Jenner.

Joy Jenner previously worked as Customer Success Manager at Megaport and Senior Account Development Manager at Windstream. Joy Jenner holds Bs, Criminal Justice from Northeastern University.

Company email context

Email format at Crown Castle

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Crown Castle

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Profile bio

About Joy Jenner

Dedicated to fostering robust client relationships and delivering tailored solutions. Specialize in Cloud Solutions. Maintain large account base with a focus on strategic growth and customer satisfaction.

Current workplace

Joy Jenner's current company

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Crown Castle
Crown Castle
Client Services Manager
Florida, United States
Website
Employees
5107
AeroLeads page
6 roles · 28 years

Joy Jenner work experience

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Client Services Manager

Florida, United States

Customer Success Manager

United States

Senior Account Development Manager

Fort Lauderdale, Florida, United States

• Provide solutions commercial for voice, data, UCaaS, SD-WAN, cloud solutions, managed services, and professional services.• Maintained and grew existing base of long-term customers. Built strong relationship over years of supporting accounts.• Prospected new client acquisition through cold calling, customer referrals, partner relationships, networking / events, research, and email campaigns.• Drove revenue by utilizing consultative sales approach and teamwork strategy.• Prepared, presented, and closed sales to prospective and existing clients to increase overall revenue and profitability.• Partnered with agents to provide full suite of services to customers.• Secured new key accounts and grew existing base by providing superior support and utilizing consultative sales approach.

Major Customer Advocate

• Managed $1M account base. Oversaw moves and added changes for customers. Aided with renewals and, due to relationships, had extremely low churn rate.• Provided training and support on tools. Served as main point of contact for escalations and billing issues. • Functioned as liaison for customer and other departments. Initiated discussions on new products and services. • Partnered with internal and external teams to provide comprehensive solutions to customers. • Grew account base by selling SD-WAN, MNS, Office Suite, and UCaaS.• Recognized for Chairman’s Club.

Dec 2011 - Jul 2020

Senior Account Manager

Paetec
Jan 2007 - Dec 2011

Regional Program Manager

Cable And Wireless
1999 - 2001 ~2 yrs
Team & coworkers

Colleagues at Crown Castle

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2 education records

Joy Jenner education

FAQ

Frequently asked questions about Joy Jenner

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What company does Joy Jenner work for?

Joy Jenner works for Crown Castle.

What is Joy Jenner's role at Crown Castle?

Joy Jenner is listed as Client Services Manager at Crown Castle.

Where is Joy Jenner based?

Joy Jenner is based in Miami-Fort Lauderdale Area, United States while working with Crown Castle.

What companies has Joy Jenner worked for?

Joy Jenner has worked for Crown Castle, Megaport, Windstream, Windstream Communications, and Paetec.

Who are Joy Jenner's colleagues at Crown Castle?

Joy Jenner's colleagues at Crown Castle include Alanna Sayer, Glen Lennox, Md Yeasin, Steven Litfin, and Eduardo Curiel Justo.

How can I contact Joy Jenner?

You can use AeroLeads to view verified contact signals for Joy Jenner at Crown Castle, including work email, phone, and LinkedIn data when available.

What schools did Joy Jenner attend?

Joy Jenner holds Bs, Criminal Justice from Northeastern University.

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