Customer Success Manager
Current
Sep 2024 - Present
AeroLeads people directory · profile
Joy Jenner Email & Phone Number
Customer Success Manager
at
Megaport
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager
Location
Miami-Fort Lauderdale Area, United States, United States
Company size
Who is Joy Jenner? Overview
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Quick answer
Joy Jenner is listed as Customer Success Manager at Megaport, a company with 216 employees, based in Miami-Fort Lauderdale Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Joy Jenner.
Joy Jenner previously worked as Senior Account Development Manager at Windstream and Major Customer Advocate at Windstream Communications. Joy Jenner holds Bs, Criminal Justice from Northeastern University.
Company email context
Email format at Megaport
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Megaport
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Profile bio
About Joy Jenner
Dedicated to fostering robust client relationships and delivering tailored solutions. Specialize in Cloud Solutions. Maintain large account base with a focus on strategic growth and customer satisfaction.
Current workplace
Joy Jenner's current company
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Megaport
5 roles · 27 years
Joy Jenner work experience
A career timeline built from the work history available for this profile.
Senior Account Development Manager
Current- Provide solutions commercial for voice, data, UCaaS, SD-WAN, cloud solutions, managed services, and professional services.
- Maintained and grew existing base of long-term customers. Built strong relationship over years of supporting accounts.
- Prospected new client acquisition through cold calling, customer referrals, partner relationships, networking / events, research, and email campaigns.
- Drove revenue by utilizing consultative sales approach and teamwork strategy.
- Prepared, presented, and closed sales to prospective and existing clients to increase overall revenue and profitability.
- Partnered with agents to provide full suite of services to customers.
Jul 2020 - Present
Major Customer Advocate
- Managed $1M account base. Oversaw moves and added changes for customers. Aided with renewals and, due to relationships, had extremely low churn rate.
- Provided training and support on tools. Served as main point of contact for escalations and billing issues.
- Functioned as liaison for customer and other departments. Initiated discussions on new products and services.
- Partnered with internal and external teams to provide comprehensive solutions to customers.
- Grew account base by selling SD-WAN, MNS, Office Suite, and UCaaS.
- Recognized for Chairman’s Club.
Dec 2011 - Jul 2020
Senior Account Manager
Paetec
Jan 2007 - Dec 2011
Regional Program Manager
Cable And Wireless
1999 - 2001
~2 yrs
Team & coworkers
Colleagues at Megaport
Other employees you can reach at megaport.com. View company contacts for 216 employees →
SD
Sarah Dwyer
Colleague at Megaport
Brisbane City, Queensland, Australia, Australia
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YA
Yasuhiko Akino
Colleague at Megaport
Saitama, Japan, Japan
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MW
Morgan Wang
Colleague at Megaport
Melbourne, Victoria, Australia, Australia
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AM
Ashley Murphy
Colleague at Megaport
Melbourne, Victoria, Australia, Australia
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IN
Ivan Ng
Colleague at Megaport
Hong Kong SAR, Hong Kong
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LH
Lisa Hoang
Colleague at Megaport
Sydney, New South Wales, Australia, Australia
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AG
Abhi Gudidevuni
Colleague at Megaport
Brisbane, Queensland, Australia, Australia
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KD
Keval Desai
Colleague at Megaport
Gold Coast, Queensland, Australia, Australia
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CB
Colin Boekhout
Colleague at Megaport
Netherlands, Netherlands
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LM
Louis Mclennan
Colleague at Megaport
Brisbane, Queensland, Australia, Australia
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Sarah Dwyer
Colleague at Megaport
Brisbane City, Queensland, Australia, Australia
View →
YA
Yasuhiko Akino
Colleague at Megaport
Saitama, Japan, Japan
View →
MW
Morgan Wang
Colleague at Megaport
Melbourne, Victoria, Australia, Australia
View →
AM
Ashley Murphy
Colleague at Megaport
Melbourne, Victoria, Australia, Australia
View →
IN
Ivan Ng
Colleague at Megaport
Hong Kong SAR, Hong Kong
View →
LH
Lisa Hoang
Colleague at Megaport
Sydney, New South Wales, Australia, Australia
View →
AG
Abhi Gudidevuni
Colleague at Megaport
Brisbane, Queensland, Australia, Australia
View →
KD
Keval Desai
Colleague at Megaport
Gold Coast, Queensland, Australia, Australia
View →
CB
Colin Boekhout
Colleague at Megaport
Netherlands, Netherlands
View →
LM
Louis Mclennan
Colleague at Megaport
Brisbane, Queensland, Australia, Australia
View →
2 education records
Joy Jenner education
Bs, Criminal Justice
Education record
FAQ
Frequently asked questions about Joy Jenner
Quick answers generated from the profile data available on this page.
What company does Joy Jenner work for?
Joy Jenner works for Megaport.
What is Joy Jenner's role at Megaport?
Joy Jenner is listed as Customer Success Manager at Megaport.
Where is Joy Jenner based?
Joy Jenner is based in Miami-Fort Lauderdale Area, United States, United States while working with Megaport.
What companies has Joy Jenner worked for?
Joy Jenner has worked for Megaport, Windstream, Windstream Communications, Paetec, and Cable And Wireless.
Who are Joy Jenner's colleagues at Megaport?
Joy Jenner's colleagues at Megaport include Sarah Dwyer, Yasuhiko Akino, Morgan Wang, Ashley Murphy, and Ivan Ng.
How can I contact Joy Jenner?
You can use AeroLeads to view verified contact signals for Joy Jenner at Megaport, including work email, phone, and LinkedIn data when available.
What schools did Joy Jenner attend?
Joy Jenner holds Bs, Criminal Justice from Northeastern University.
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