Joy Lavigne Email & Phone Number
@google.com
2 phones found area 408 and 415
LinkedIn matched
Who is Joy Lavigne? Overview
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Joy Lavigne is listed as Lead AI vendor programs at Google, a company with 1 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at google.com, phone signal with area code 408, 415, and a matched LinkedIn profile for Joy Lavigne.
Joy Lavigne previously worked as Program Manager, Google Search at Google and Program Manager, Google Health at Google. Joy Lavigne holds Masters In Business Administration, Ebusiness from University Of Phoenix.
Email format at Google
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AeroLeads found 2 current-domain work email signals for Joy Lavigne. Compare company email patterns before reaching out.
About Joy Lavigne
I lead AI, large language model programs for Search and Assistant, specializing in machine learning data and vendor operations. I ensure high yield rates, on time delivery, execute with operational excellence and with the utmost quality using constitutional AI principles.Specialties: AI (artificial intelligence), RLHF (reinforcement learning human feedback), generative AI (GenAI), Gemini, large language model, natural language processing, natural language understanding,machine learning, deep learning, machine learning data operations,rater annotations, data science, research science, model generation, artificial intelligence, computer vision, vendor management, vendor operations, program governance, stakeholder management, communications strategy, operational excellence, reporting and metrics, analytics, user feedback, quality assurance, risk mitigation, legal, compliance,program lifecycle, trust and safety, Misinformation, Boosters, COVID19, Coronavirus, COVID, Vaccine, Data annotation, Medically sensitive, Pfizer, Moderna,AstraZeneca,Oncology,Cancer,Pathology,Radiology,Ophthalmology, dermatology, neuroblastoma, DFMO,operational excellence, quality assurance, program manager, portfolio management, service contracts, vendor supplier, Product Support, Contact Center,Operations,Quality, Success Metrics, Key Performance Indicators,Healthcare,Yoga,Martial Arts,Cloud Solutions,Software as a Service (Saas),Enterpise,State Local Government,Small Medium Business,Mid-Market,Service Provider,Global,Social Media, Marketing and Advertising,Business Operations Project Management,Program Management,Technical Services,Service Sales,Network Management,Talent, Inclusion and Diversity,Asian Affinity Network,Bikram Yoga,Tae Kwon Do,Martial Arts,Higher Learning,MBA,Mentor,Mentee,Notary Public,Wingstop,Restaurant Franchise
Listed skills include Cloud Computing, Program Management, Networking, Cisco Technologies, and 46 others.
Joy Lavigne's current company
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Joy Lavigne work experience
A career timeline built from the work history available for this profile.
Program Manager, Google Health
Product Support Manager, Google One
Product Support Manager, Google Accounts
Product Support Manager, Account Recovery & Drive
Operations Manager, High Touch Accounts
- Interface directly with Silicon Valley based Web and Service Provider customers to escalate and prioritize service issues, and present service scorecards and key performance operational metrics
- In collaboration with account teams, perform gap analysis and remediation efforts of services sold versus services delivered to increase overall customer sentiment
- Act as single point of contact to customer for service operational issues (Service Relations/Entitlement, Licensing, User ID Profile management, Logistics, Customer Service, Technical and Operational Escalations)
- Communicate customer business needs and coordinate technical engineering resources to provide paths to resolution
- Identify, build and nurture relationships with customers' internal management, Cisco technology business units, account and support teams
Business Operations Manager
- Manage operations of Cisco's world class Technical Services
- Helped to attract and retain top program, project and operations managers in the industry
- Prepared the operations group for ISO 9000 Audit by ensure compliance with training and proper documentation
- Manage Technical Services University Relations (MBA and Undergrad Interns)
- Coordinate operations logistics for corporate events and meetings
- Coordinate organization adoption, promote innovation, and develop employees to align their goals with Cisco.
Inside Sales Account Representative
- Build a territory plan to generate, develop, and close sales opportunities with a focus on Enterprise, Service Provider & Territory accounts
- Seek out strategic partners, finding key stakeholders, and working across the organization to identify, qualify and close opportunities
- Understand complex customer requirements on both a business and a technical level
- Sell cloud based service solutions to Enterprise, State and Local Government, Global, Service Provider, and Commercial and Mid-Market customers
- Work collaboratively with the account and support teams to drive revenue growth with new and existing customers in the industry
- Generate business plans to define selling strategies and tactics
Customer Support Engineer
- Provide technical support for Network Management applications to Cisco customers and partners.
- Create and maintain a close relationship with Sales Engineers, Business Development, Account Managers, Relationship Managers and Service Delivery to understand and fulfil customer expectations regarding network.
- Act as a liaison between business development and customers to ensure technical deliverables have been met.
- Develop customer and partner strategies with Account team.
Customer Support Representative
- Respond with first level phone and web support in the Technical Assistance Center
- Co-ordinate technical issues and customer needs between cross-functional departments including, but not limited to Account Teams, Business Development, Marketing, Service and Support, Professional Services.
- Represent customer needs to Cisco's Technical Assistance Center and applicable organizations as needed.
Brand Partner
- Increase sales by thorough market analysis and brand recognition
- Customizing coupons and ads to cater to customers
- Work with local organizations to promote community events
- Franchise with stores located in the East Bay Area (Union City, Fremont, Milpitas, East San Jose).
Technical Support
Provided technical support of video, data and audio conferencing solutions
Colleagues at Google
Other employees you can reach at google.com. View company contacts for 1 employees →
Kristen Dias
Colleague at GoogleLos Angeles, California, United States, United States
View →
AM
Art Maz
Colleague at GoogleLos Angeles, California, United States, United States
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HY
He Yuhao
Colleague at GoogleLos Angeles, California, United States, United States
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HJ
Harrison Jack
Colleague at GoogleChino Hills, California, United States, United States
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JY
Jose Yago Sousa
Colleague at GoogleFortaleza, Ceará, Brazil, Brazil
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WS
Wyatt Snyder
Colleague at GoogleChurch Hill, Maryland, United States, United States
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LH
Laura H.
Colleague at GoogleSan Francisco Bay Area, United States
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PG
Pablo Gomez
Colleague at GoogleSantiago, Santiago Metropolitan Region, Chile, Chile
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SP
Sebastien Pineau
Colleague at GoogleChaillé-les-Marais, Pays De LA Loire, France, France
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TM
Tolu Mofoluwaso
Colleague at GoogleToronto, Ontario, Canada, Canada
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Joy Lavigne education
Masters In Business Administration, Ebusiness
Bachelors Of Science, Business Administration
Frequently asked questions about Joy Lavigne
Quick answers generated from the profile data available on this page.
What company does Joy Lavigne work for?
Joy Lavigne works for Google.
What is Joy Lavigne's role at Google?
Joy Lavigne is listed as Lead AI vendor programs at Google.
What is Joy Lavigne's email address?
AeroLeads has found 2 work email signals at @google.com for Joy Lavigne at Google.
What is Joy Lavigne's phone number?
AeroLeads has found 2 phone signal(s) with area code 408, 415 for Joy Lavigne at Google.
Where is Joy Lavigne based?
Joy Lavigne is based in San Francisco Bay Area, United States, United States while working with Google.
What companies has Joy Lavigne worked for?
Joy Lavigne has worked for Google, Cisco, Wingstop, and Polycom.
Who are Joy Lavigne's colleagues at Google?
Joy Lavigne's colleagues at Google include Kristen Dias, Art Maz, He Yuhao, Harrison Jack, and Jose Yago Sousa.
How can I contact Joy Lavigne?
You can use AeroLeads to view verified contact signals for Joy Lavigne at Google, including work email, phone, and LinkedIn data when available.
What schools did Joy Lavigne attend?
Joy Lavigne holds Masters In Business Administration, Ebusiness from University Of Phoenix.
What skills is Joy Lavigne known for?
Joy Lavigne is listed with skills including Cloud Computing, Program Management, Networking, Cisco Technologies, Project Management, Professional Services, Customer Satisfaction, and Managed Services.
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