Joy Patton Email & Phone Number

Orange County, California Area

Manage a group of Business Applications Developer/Analysts and Network Engineers supporting County of Orange agencies.Responsibilities:- Managed a group of business applications Developer/Analysts supporting the Assessor, Auditor-Controller, Treasurer-Tax Collector, Animal Care and Probation agencies. - Supported the County's Annual Roll process where approximately 800,000 properties are valued, bills generated and monies collected on those bills annually. - Performed leadership roles including recruiting and interviewing, personnel matters and performance reviews.- Application Project Lead and coordinator for the upgrade of DB2 databases deployed across several different platforms. Coordinated with multiple divisions in order to be successful. - Provided Project Tracking support to the Assessment Tax System (ATS) Re-engineering Project Coordinator. Key Achievements:- Supported the Software Quality Assurance group's initiative to achieve and maintain a level 2 Software Engineering Institute (SEI) Capability Maturity Model (CMM) rating. - Performed leadership roles including recruiting and interviewing, personnel matters and performance reviews.- Interface lead for re-engineering Orange County’s Assessment Tax System (ATS). Developed and maintained Microsoft Access database application for performance reporting to both Xerox and the Assessor department financial staff. Assumed multiple responsibilities over the span of this 5-year project.

Orange County, California Area

Responsibilities:- Supported the County's Annual Roll process where approximately 800,000 properties are valued, bills generated and monies collected on those bills annually. - Developed a daily process for loading data from the IBM IDEAL/DATACOM legacy system to a new DB2 database. The team completed the project on schedule, which was key in meeting the County's commitment to providing timely Tax Bill information to the public. - Performed leadership roles including recruiting and interviewing, personnel matters and performance reviews.Key Achievements:- Turned around an underperforming team through leadership and support by the Group Manager and key team members.- Increased Customer satisfaction by over 300%. - DB2 Conversion project: Converted from Computer Associates (CA) DATACOM database to IBM's DB2 database; tested over 1000 programs. Added new functionality, such as ability to develop Web applications against DB2 database. - Led the team that converted print of Bills and Notices to an outside vendor. - The team developed and implemented a web-based system providing Tax Bill information to the Taxpayers over the Internet.

Orange County, California Area

Responsibilities: - Successfully led and completed software projects (using the full application life cycle) and supported the Municipal Courts System, Animal Care, Probation, Auditor Controller, Sheriff’s and Agriculture applicationsServed as back-up Team Lead and technical advisor. Key Achievements:- Led a team of four in developing and implementing a project Quality Assurance process for the Municipal Court System (MCS) team resulting in over 95% first time quality.- Project Lead and Developer on the Y2K compliance project for the Municipal Courts System (MCS). Developed a Y2K environment including application system testing, identifying non-compliant components and implementing modifications.- Improved quality, speed and performance of the MCS to DMV interface. - Improved maintainability through the redesign of nightly batch cycle processing.

Long Beach, California

Responsibilities and Key Achievements:- Project Lead and Lead Developer/Analyst on large projects including redesigning an Assembly Non-conformance Tracking system. Served as back-up Supervisor and provided training for the Customers and Developer staff.- Successfully led and completed software projects (using the full application life cycle) and supported applications for the Quality Assurance division.

Bachelor Of Science, Computer Information Systems

Education record

Orange County Chapter

Education record