Joy Meade Email & Phone Number

Cork, County Cork, Ireland

The Elysian, Cork

• I lead and manage a resident portfolio of 206 units (400+ residents) at The Elysian in Cork. My main responsibilities are to ensure residents have an amazing experience, manage and facilitate the day to day operations.
• I am employed by Savills, and act on behalf of our client who owns the development
• My role encompasses the full lifecycle of a resident: letting apartments, onboarding onto varioussystems / Apps and ensuring adoption, driving engagement and utilisation of our amenities, handling maintenance requests.
• From a business and client perspective I drive resident retention (97%+), lead and manage annual budgeting, rent management and arrears reporting, business development, and compliance
• I strive to consistently drive innovation and improvements in our business to increase efficiency and productivity - An example of this is managing the implementation and adoption of a new residents App that.
• Work cross-functionally with various departments and external contractors, along with direct management of one team member

Cork, County Cork, Ireland

• With my background and experience spanning across various functions in the property industry, I was brought into 1st Choice Property to manage and facilitate client activities and the day to day operations of the.
• Responsible for the entire client journey from running viewings of properties, sign over, and move outs
• Collaboration with various functions and departments to ensure first impressions were surpassed during viewings and client interactions
• Lead and assisted two in-office administrators with numerous day-to-day tasks including administration, property management, accounting, and liaising with clients and contractors
• Tendered for new business and managed customer relationships with landlords and investments funds
• Mentor and coach other staff and share best practices

County Cork, Ireland

• After moving back to Ireland, from London, I returned to Choices where I previously worked for three years. In this position I was responsible for the management of 15 apartment blocks and complexes. This role was a.
• My main responsibility was to run the Block Management department and directly manage the people in this function
• I ran a portfolio of 15 blocks located in Cork and lead relationships with the management company directors in each
• I restructured the operation of Block Management to bring onboard a new software package and provide training to all users. We adjusted our day-to-day operations to allow a streamlined structure with future projections.
• My normal responsibilities included organising and attending AGMs for each development, client relationship management, compliance including fire & safety regulations and procedures, financial management and budgeting.

London, England, United Kingdom

• In my position as Senior Property Manager I managed a portfolio of new builds with 160 apartments
• I ensured strong relationships with our over-seas clients and investors who had purchased properties in London to drive maximum value from their investments
• Drove engagement and adoption of technology to ensure scaling of efficiencies and satisfaction of both residents and clients
• My role included onboarding procedures, working with the letting team on new rentals, bi-annualproperty inspections, client relationship management with landlords and tenants, contractor and supplier invoice.

London, England, United Kingdom

• Following my high performance, I was promoted to two separate more senior roles during my tenure
• My roles involved achieving and surpassing an annual rental target, along with making sure clientsatisfaction was at a high level to ensure retention. I liaised on a day-to-day basis with our central property.
• Other responsibilities included tasks such as liaising with landlords and tenants, meeting them face to face to ensure an effective and successful service and relationship from thebeginning, assisting the new tenancy.
• Developed a trusted advisor relationship with various internal departments and external contractors

SW London

London, United Kingdom

County Cork, Ireland

• I assisted with implementing day-to-day procedures and improvements within the office while managing a property management portfolio of 150+ properties in the Cork area
• As part of my role I reviewed lease renewals, managed rental income payments, assisted our accountant with rent processing to landlords, annual inspection of properties and liaised directly with landlords, tenants, and.
• I co-ordinated our weekly and monthly office meetings with the team
• Collaborated with the various internal departments and consistently strived to drive improvements andscale

Bsc (Hons.) Property Studies, Real Estate

Education record

Activities and Societies: I hold a full PRSA license. This permits me to work in the property industry, within all four categories of the.

Marla

I obtained the NFoPP Level 3 qualification in 2014 as part of my role with Savills in London, licensing me with the Association of.

Iati Accounting Technician

As part of this course, I am qualified to use the TAS Books accounting package and ECDL

Education record