Joy Surya Bagh

Joy Surya Bagh Email and Phone Number

Client Advisor@RBC | Marketing Manager & Product Strategist | Entrepreneurship | Project Management | Digital Product Management | President @Business Professionals Club,Lambton College @ RBC
toronto, ontario, canada
Joy Surya Bagh's Location
Sarnia, Ontario, Canada, Canada
About Joy Surya Bagh

An upcoming Business Management Graduate at Lambton College of Applied Arts and Technology, Ontario. Currently working as an Economic Development & Marketing Associate at Sarnia Lambton Economic Partnership along with part time Sales Associate at The Home Depot, Canada. Previously, I worked as the Marketing Manager and Product Strategist at Flutrr( The world's first safe, multilingual and inclusive dating app based around one's passion). I'm a campaigner of ideas, creativity, and Innovation which complemented my job role at a fast-growing Tech-Startup.At Flutrr, I have worked tenaciously on ideating its major in-app features and suggesting modifications to improve the user experience and at the same time, help the company expand its revenue channels by opening up various sources of digital services. I have successfully planned and executed various branding, Youth Marketing events for Flutrr and have worked in close coordination with the technology team in delivering the upcoming release plans in time and as per desired quality.I'm passionate about innovation because I believe there's always room for improvement. With a strong interest in Product Management, I constantly strive to stay at the forefront of emerging trends and technologies. Currently, I'm dedicated to expanding my knowledge of the potential shift toward decentralized apps, commonly known as Web 3. I'm excited to explore opportunities in various industries and contribute to the advancement of technology, particularly in the burgeoning Canadian market. I believe my strong foundation in Product Management, combined with my passion for innovation, can make a significant impact and drive positive change in the technology sector.

Joy Surya Bagh's Current Company Details
RBC

Rbc

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Client Advisor@RBC | Marketing Manager & Product Strategist | Entrepreneurship | Project Management | Digital Product Management | President @Business Professionals Club,Lambton College
toronto, ontario, canada
Website:
rbc.com
Employees:
79151
Joy Surya Bagh Work Experience Details
  • Rbc
    Client Advisor
    Rbc Sep 2024 - Present
    Sarnia, Ontario, Canada
    At RBC, we are committed to enhancing the digital banking experience for our clients by providing secure, efficient, and accessible banking solutions. Our goal is to enable clients to manage their finances seamlessly through online and mobile platforms, offering them the tools and guidance to navigate their financial journeys in a digital-first world. By fostering strong client relationships, we ensure that every interaction, whether in-person or digital, meets their needs and exceeds their expectations.Key Responsibilities:Facilitate digital onboarding, guiding clients through RBC's online and mobile banking platforms for a seamless account setup experience.Empower clients by promoting and educating them on RBC’s digital banking tools, such as mobile apps, online banking, and digital financial planning solutions.Assist clients in adopting digital services, resolving technical issues, and ensuring a smooth transition from traditional to online banking.Collaborate with internal teams to continuously improve the digital banking experience based on client feedback and market trends.Advocate for digital solutions that enable clients to perform transactions like e-transfers, direct deposits, and online account management with ease and confidence.Provide personalized financial advice while encouraging clients to leverage RBC’s secure digital platforms to meet their everyday banking and long-term financial goals.
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  • The Home Depot Canada
    Retail Associate
    The Home Depot Canada Apr 2024 - Present
    Sarnia, Ontario, Canada
    As a Seasonal Department Retail Associate at Home Depot, I excelled in delivering exceptional customer service while maintaining a well-organized and visually appealing department. With a strong focus on the GET (Greet, Engage, Thank) policy, I ensured every customer felt welcomed and valued, enhancing their overall shopping experience.Key Accomplishments:Implemented Home Depot's GET (Greet, Engage, Thank) policy to create a welcoming environment, leading to increased customer satisfaction and loyalty.Demonstrated expertise in product knowledge across multiple departments, providing accurate information and personalized recommendations to customers.Successfully created and processed customer orders (COM orders), ensuring timely and accurate fulfillment.Developed strong interpersonal skills to build rapport with customers, resulting in repeat business and positive word-of-mouth referrals.Actively contributed to visual merchandising efforts, maintaining an attractive and organized store layout to enhance customer engagement and drive sales.Collaborated with team members to optimize store operations, including inventory management, pricing, and promotional activities.Consistently met and exceeded sales goals by leveraging effective upselling and cross-selling techniques, driving revenue growth for the department.
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  • Sarnia-Lambton Economic Partnership
    Economic Development Marketing Associate
    Sarnia-Lambton Economic Partnership Jan 2024 - May 2024
    Sarnia, Ontario, Canada
    At the Sarnia-Lambton Economic Partnership, we help the local economy grow by promoting the distinct advantages that Sarnia-Lambton proudly offers companies and residents. Our organization helps attract new investment, business, and jobs to the community, while assisting companies that are here to remain and grow in our region. We collaborate with local business leaders, educational institutions, entrepreneurs, industry, accelerators, and municipal governments, as partnerships are the key to the success of this welcoming community.Key Responsibilities-Shape brand narratives through compelling content for brochures, newsletters, website, and social media.Elevate ideas from concepts to captivating stories that resonate with our audience.Dive into economic development landscapes, conducting in-depth research on industry trends, best practices, and success stories within the Sarnia Lambton Community.Uncover stories within data, providing a strategic edge to our initiatives and decision-making.Develop and execute creative ideas that amplify brand awareness.Implement strategies that captivate and engage our target audience, transforming concepts into impactful realities.
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  • Walmart
    Retail Associate
    Walmart May 2023 - Apr 2024
    Canada
    As a Sales Associate at Walmart, I excelled in providing exceptional customer service while driving sales and achieving targets within a fast-paced retail environment. With a strong dedication to customer satisfaction, I consistently fostered positive relationships, resolved inquiries, and offered product recommendations to enhance the shopping experience.Key Accomplishments:Demonstrated expertise in product knowledge across multiple departments, ensuring accurate information and recommendations to customers.Consistently exceeded sales goals by leveraging effective upselling and cross-selling techniques, resulting in increased revenue for the store.Developed strong interpersonal skills to build rapport with customers, resulting in repeat business and positive word-of-mouth referrals.Actively contributed to visual merchandising efforts, maintaining an attractive and organized store layout to enhance customer engagement and drive sales.Collaborated with team members to optimize store operations, including inventory management, pricing, and promotional activities.
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  • Flutrr
    Marketing Manager And Product Strategist
    Flutrr Apr 2021 - Feb 2023
    Kolkata, West Bengal, India
    We at flutrr are building a multilingual, safe and inclusive dating app. The app takes a much more inclusive approach both in terms of gender identities of users and their lingual backgrounds. The experience of flutrr has been designed with it's primary goal to change the way mainstream dating apps work in modern times.Key Accomplishments:Led the ideation, development, and launch of India’s first vernacular dating app, Flutrr.Driven product roadmap and strategy through market research and customer feedback analysis, leading a cross-functional team to execute product vision and deliver successful launches.Communicated requirements to business units by creating prototypes, & business flowsAssisted in refining the Product Backlog and worked closely with the product team to ensure high-quality, Agile Scrum methodology-adherent product using JIRA for user stories and determining scrum release planning based on scope and resources.Controlled the back-end operations resolving customer queries and problems associated with the appFacilitated User Acceptance Testing (UAT) processes, BETA testing, and A/B testing to ensure that product requirements are fully satisfiedImplemented a proprietary matching algorithm based on the user's passion to provide a unique and delightful dating experienceDeveloped innovative marketing campaigns based on key avenues of customer acquisition, retention and incentivization
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  • Mevero, Inc.
    Marketing Intern
    Mevero, Inc. Nov 2020 - Feb 2021
    Kolkata, West Bengal, India
    During the tenure of my internship with MeVero, I worked on drafting of revenue plans for company products, communication & co-ordination with brands to ensure brand tie-ups with MeVero, generating & finding backlinks for MeVero, assisting in advertising campaigns, studying & analyzing the market, givingrecommendation based on studies & formulating marketing strategies for our products.
  • Tata Motors
    Marketing Intern
    Tata Motors Sep 2018 - Nov 2018
    Kolkata, West Bengal, India
    In the tenure of my internship at The French Motor Car Co.( Tata Motors), i worked on the demographical study and research for setting up of Apollo clinics in the hotspots of the city. Worked with doctors to gain insights on the prevailing diseases in certain areas, the available healthcare facilities and assessing the patient to doctor ratio in order to set up our clinics in the most profitable locations.
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Joy Surya Bagh Education Details

Frequently Asked Questions about Joy Surya Bagh

What company does Joy Surya Bagh work for?

Joy Surya Bagh works for Rbc

What is Joy Surya Bagh's role at the current company?

Joy Surya Bagh's current role is Client Advisor@RBC | Marketing Manager & Product Strategist | Entrepreneurship | Project Management | Digital Product Management | President @Business Professionals Club,Lambton College.

What schools did Joy Surya Bagh attend?

Joy Surya Bagh attended Lambton College, St. Xavier's College (Autonomous), Kolkata, The Heritage School, Kolkata.

Who are Joy Surya Bagh's colleagues?

Joy Surya Bagh's colleagues are Ovais A., Bridgette Baxter, Niels Lefebvre, Yujian W., Erik Avery, Ian Cleaton, Ana Adhamidhi.

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