Joy Todd Email & Phone Number

Fairfield, Alabama

• Schedules operational areas for a steel mill plant with 1,000 people for optimal customer order completion.
• Coordinates with sales teams to resolve customer issues promptly and ensure customer satisfaction.
• Maintains an organized inventory system excess pipe and materials to be applied to future orders.
• Partnered with operations teams to streamline a system that reduced gaps and sped up the production process which resulted in quicker customer orders being processed and increased profitability
• Collaborated and provided key insights into the designing of a new web-based scheduling program that would increase productivity and efficiency for balancing multiple calendars and schedules.

Birmingham, Alabama

• Provided friendly and professional customer service for 15 – 25 patients per day.
• Managed multiple calendars simultaneously to effectively coordinate 12-18 doctors’ schedules and maintain an optimal flow of patient care with minimized delays.
• Answered phones, scheduled appointments, and took messages for multiple patients a day.
• Handled expenses and payments, balanced the payment system, and prepped daily deposits.
• Purchased and maintained office supply, medications, and lens care inventories.

Bachelor Of Arts - Ba, English

Education record

Education record