Joy Todd Email & Phone Number

Fairfield, Alabama

• Schedules operational areas for a steel mill plant with 1,000 people for optimal customer order completion.• Coordinates with sales teams to resolve customer issues promptly and ensure customer satisfaction.• Maintains an organized inventory system excess pipe and materials to be applied to future orders.• Partnered with operations teams to streamline a system that reduced gaps and sped up the production process which resulted in quicker customer orders being processed and increased profitability• Collaborated and provided key insights into the designing of a new web-based scheduling program that would increase productivity and efficiency for balancing multiple calendars and schedules.

Birmingham, Alabama

• Provided friendly and professional customer service for 15 – 25 patients per day.• Managed multiple calendars simultaneously to effectively coordinate 12-18 doctors’ schedules and maintain an optimal flow of patient care with minimized delays.• Answered phones, scheduled appointments, and took messages for multiple patients a day.• Handled expenses and payments, balanced the payment system, and prepped daily deposits.• Purchased and maintained office supply, medications, and lens care inventories.

Bachelor Of Arts - Ba, English

Education record

Education record