Put up my own little cafe in my hometown. My husband and I just got married last January and this is our passion project - something that we hope we could grow and pass on to our children in the future.

Provide training on pronunciation, tone, timing, grammar, vocabulary, clarity, conciseness, relevance and completeness to help newly-hired employees improve their verbal and written communication skills and help them get placed in programs like PayPal and Shopee.Train employees on how to effectively assist customers via different channels such as phone, chat, asynchronous messaging and email in accordance with company KPMs.Handle feedback and coaching sessions to help employees set smart action plans to become effective customer service representatives.Communicate with different departments and programs, and keep track of trainees’ requirements and development to ensure that trainees are prepared and ready for their role as consultants.Train L1 trainers on their different tasks and responsibilities, and work with them in growing their careers from L1 to L2.

Teaching Hotel and Hospitality English at The Nam Hai - a 5-star Luxury Resort in Hoi An, Vietnam.

I write keyword-rich snippets to help the company's landing pages rank higher on search engines.

I evaluate other writers' snippets to make sure they are creating quality output.

Teach English grammar, pronunciation, vocabulary and idioms to Korean students.