I'm a corporate and communications trainer with more than 6 years of experience training people in the education, hospitality and customer service industries. I hold a Level 5 TESOL certification (CELTA equivalent) and I’ve worked both in the Philippines and Vietnam.
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Executive Admin AssistantAdore HomesPhilippines -
Small Business OwnerVista Café Sep 2023 - PresentIloilo, Western Visayas, PhilippinesPut up my own little cafe in my hometown. My husband and I just got married last January and this is our passion project - something that we hope we could grow and pass on to our children in the future. -
Virtual AssistantQamba It Jul 2021 - PresentAustralia -
Level 2 Global Communications TrainerEperformax Contact Centers & Bpo Sep 2019 - Sep 2023Region Vi - Western Visayas, PhilippinesProvide training on pronunciation, tone, timing, grammar, vocabulary, clarity, conciseness, relevance and completeness to help newly-hired employees improve their verbal and written communication skills and help them get placed in programs like PayPal and Shopee.Train employees on how to effectively assist customers via different channels such as phone, chat, asynchronous messaging and email in accordance with company KPMs.Handle feedback and coaching sessions to help employees set smart action plans to become effective customer service representatives.Communicate with different departments and programs, and keep track of trainees’ requirements and development to ensure that trainees are prepared and ready for their role as consultants.Train L1 trainers on their different tasks and responsibilities, and work with them in growing their careers from L1 to L2. -
English Teacher & Hospitality English TrainerIcan International Education Aug 2015 - Dec 2016Da Nang, VietnamTeaching Hotel and Hospitality English at The Nam Hai - a 5-star Luxury Resort in Hoi An, Vietnam.
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Seo SpecialistThumbtack Philippines Jul 2014 - Sep 2015I write keyword-rich snippets to help the company's landing pages rank higher on search engines. -
In-Team QaThumbtack Philippines Apr 2015 - Jul 2015I evaluate other writers' snippets to make sure they are creating quality output. -
English Language TeacherAthena English Language Center, Inc. Apr 2012 - Apr 2014Iloilo City, PhilippinesTeach English grammar, pronunciation, vocabulary and idioms to Korean students.
Joy Vista Skills
Joy Vista Education Details
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Cum Laude -
Intesol Worldwide And Intesol VietnamA1
Frequently Asked Questions about Joy Vista
What company does Joy Vista work for?
Joy Vista works for Adore Homes
What is Joy Vista's role at the current company?
Joy Vista's current role is Executive Admin Assistant.
What schools did Joy Vista attend?
Joy Vista attended West Visayas State University, Intesol Worldwide And Intesol Vietnam.
What are some of Joy Vista's interests?
Joy Vista has interest in Animal Welfare, Education, Arts And Culture, Environment.
What skills is Joy Vista known for?
Joy Vista has skills like Seo Copywriting, Writing, Blogging, Seo, Proofreading, Editing, Creative Writing, Social Media, Esl, Teaching English As A Foreign Language, Copy Editing, Translation.
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Angelika Joy Vista
Customer Care Specialist @ Golden Haven | Business Administration In Human Resource Management GraduateBatangas
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