Joy Wood Email and Phone Number

VALORANT

• Constructed and cultivated project roadmaps, agendas, and schedules, monitoring teams’ progress for on-time deliverables and ways to streamline the production pipeline• Corresponded regularly with key stakeholders on project updates, forecasts, roadblocks, risks, budget concerns, and potential for improvements• Established rapport across disciplines with other team members, with the goal of creating a culture of reliability and trust that lends itself to better results, products, and morale• Ensured effective multidisciplinary visibility, understanding of scope changes and their impacts across the project, proper tracking of both short- and long-term dependencies, and global comprehension of the unique effects of every direction change• Incorporated a philosophy of putting community first that emphasizes connection between the development teams and the worldwide audiences who engage with IllFonic’s worlds, characters, and stories• Titles: Arcadegeddon (2022), Ghostbusters: Spirits Unleashed (2022)Previous Role: Associate Producer

• Managed technical and administrative tasks for the 3D Scanning team of multiple AAA titles, working effectively under pressure in a time and budget-sensitive environment both at home and on the road• Assisted Directors, Technicians, Producers, and talent by anticipating needs, prioritizing tasks, coordinating services, and strategically utilizing resources and funds to ensure optimal execution• Captured photo, video, and audio data of the production process for both internal development use and external media projects, crafting coverage reports and digital messaging for a variety of studio needs• Titles: NBA 2K22 (2021), WWE 2K22 (2022), NBA 2K23 (2022)Previous Role: Production Assistant

• Oversaw multiple areas of operation throughout the fast-paced and high-pressure environment of the Disney theme parks• Collaborated with Walt Disney Imagineering on the execution of industry-first designs and experiences• Led customized tours of attractions, wildlife reserves, and behind-the-scenes operations that were able to meet the individualized needs of Guests, as a result of industry expertise, research, and a thorough background in cultural studies• Managed a team of 300 Cast Members, training teams about procedures for a multitude of attractions, operations, and services while providing world-class service and hospitality• Troubleshot both operational challenges and Guest issues by utilizing partners, resources, personal experience, and creative solutions to achieve results with maximum quality and efficiency• Championed change through the creation of Diversity, Equity, and Inclusion programs, increasing participation in cultural initiatives by 60%Previous Role(s): Attractions Host, Attractions Trainer

• Lead the copywriting, filming, editing, and production of Rollins College promotional material, advertising, and social media• Collaborated with the campus newspaper, television network, and radio station to develop new ideas for the use of media in mass communication, storytelling, and entertainment• Crafted over 100 pieces of original content focused on culture and representation in the form of articles, photography, videography, and music

•Trained, led, and communicated effectively with fellow employees regarding hospitality, quality standards, mass communication, conflict resolution, and crowd control in a high volume and ever-changing theater environment•Demonstrated skills related to retail, inventory, marketing, logistics, data entry, and product placement, consistently leading 99% of coworkers in sales statistics

•Catered to the unique needs of the elderly and disabled, and provided specialized aid and care•Personalized dining experiences by memorizing guests’ individual preferences regarding seating, food and drink, and conversation topics to make residents feel at home•Displayed a thorough knowledge of dining etiquette, table setting protocol, and cultural customs