Jean-Paul Gooden Email & Phone Number

United States

As a Client Implementation Program Manager at eMoney Advisor, I spearhead the end-to-end implementation of sophisticated financial technology solutions, leveraging our cutting-edge fintech SaaS products. I manage intricate, technically demanding projects to ensure our financial partners seamlessly integrate our software into their tech stack, while also.

Seattle, Washington, United States

-Drove multiple projects to further the Amazon B2BPlanned Spend initiative ($20b annualized sales in 2022,with $100b growth target in 2025).-Designed and built semi-automated solutions for ITinvestments, to service an active deal desk; 100 dealsper month impacting over 20 GLs across 4 Retail productfamilies.-Leveraged Amazon’s extensive data lake to.

United States

• Act as key client contact for specific deliverables, change management and problem resolution for Assessment Development related matters in support of the College Board (SAT/PSAT) Suite of Assessments.
• Monitor, coordinate and manage the fulfillment of all contractual deliverables, reacting to new client requests, and ensuring all ETS services rendered to the client meet client and ETS expectations for validity.
• Manage all production and development activity ensuring that client needs are effectively translated to product management and ETS internal operational groups.
• Successfully cultivate and maintain positive and effective client relationships through the successful governance of contract deliverables, change requests and issue resolutions.
• Ensure client requirements are effectively translated to and implemented by product management, ETS internal operational groups, and subcontracted vendors.
• Lead team efforts in regards to data retrieval and analytics. Successfully gather, analyze and draw conclusions from this data to effectively inform business decisions.

Ewing, NJ

Act as key client contact for specific deliverables, change management and problem resolution for Score Reporting related matters in support of the College Board (SAT/PSAT) Suite of Assessments. Monitor, coordinate and manage the fulfillment of all contractual deliverables, reacting to new client requests, and ensuring all ETS services rendered to the.

Princeton, NJ

• Program Coordination/Project Management
• Assist in developing the scope of work and test development schedule
• Oversee test assembly/pool management process
• Serve as primary point of contact for all non-content related work, as well as oversee test development and production processProcess Improvement/Quality
• Propose and implement process improvements and standard operating procedures
• Ensure that all test questions, assessments, and scoring materials are valid, as well as in compliance with ETS Standards for Quality and Fairness

Master Of Business Administration - Mba, Business Analytics

Master Of Science (M.S.) - Educational Technology, Law And Business, Leadership Planning, Organizational Behavior, G.P.A. 3.9 (With Distinction)

Bachelors, Criminal Justice