Volunteer as a board member

Place stock in retail and warehouse locations in accordance with planograms.Locate stock in warehouse and deliver to Roanoke Valley customers.Maintain vehicles assigned to store.Take incoming customer calls in the absence of management.

Board member, Christian Counseling & Training Center IncLed small group financial principles classes.Analyzed individual’s financial status, worked to develop a customized spending plan and debt elimination strategy from a Christian perspective.Served as Bible study leader, deacon, choir and committee member.Participated in international mission trips to Nigeria, Slovakia and Puerto Rico.Served as Bible study leader, deacon, choir and committee member.Participated in international mission trips to Nigeria, Slovakia and Puerto Rico.

Meet sales, call coverage and productivity expectations.Use handheld device to gather and report complete and accurate information in proprietary software, updating corporate database daily.Effectively communicate client information to store personnel, insuring location is eligible to participate in manufacturers’ offers and is correctly enrolled.Achieve new and existing item placement according to client guidelines, confirming location is entitled to manufacturers’ monetary rewards.Maintain full distribution and display of products per plan-o-gram.Rotate stock, clean and stock display and price merchandise as appropriate.Report observations regarding outdated product, unbalanced stock, out-of-stock situations and point of purchase requirements.Provided territory manager relief in multiple Virginia locations at supervisor’s request.

Provided retail merchandising solutions and services to both retailers and consumer product manufacturers.Traveled to retail store locations, set displays and merchandise according to schematics, and completed daily activity reports online.

Supervised seven call center staff serving members in the US and Canada.Trained staff to provide Windows-based technical support using Microsoft, Oracle, TechSmith, remote support and proprietary software.Advised members of a wide variety of services, explaining features, benefits and costs.Resolved member complaints within company guidelines, preparing daily written correspondence to members.Routinely wrote detailed enhancement recommendations for the product manager based on staff and member suggestions.

Supervised staff of six in four offices statewide.Expanded services to fruit, vegetable, grain and livestock industries while budget cut 5% in twelve months.Implemented electronic information management system to disseminate prices by email, fax, and Internet.Developed database to manage dealer licensing and inspection schedule.

Supervised staff of 15 at the largest repair parts site in the combat zone. Closed facility and redistributed stock in 45 days.Supervised staff of five managing a 60-person logistics operation serving five organizations and over 100 aircraft.Reorganized repair parts warehouse, reduced requisition denial to 1% and increased customer satisfaction by 20%.

Managed sales and sales objectives for Virginia.Marketed guard, internal investigation and physical security audit services to state's major businesses.Increased sales volume by 14% in eight months