Responsible for maintaining and improving a robust university-wide information security and risk management program for a 22,000-student university comprised of sixteen colleges and schools, including two schools of medicine. Oversee the risk assessment program in accordance with compliance and regulatory requirements, define policies and solutions to meet all industry requirements and standards, coordinate University-wide information security communication campaigns. Manage security incidents and events to protect IT assets, intellectual property, and regulated data. Chair of the University’s Information Technology Security Board and member of steering committees.

Freelance musician performing various styles of music including jazz (big band and combo), rock/popular, Latin/merengue, pit orchestra, classical and church music. Primary instruments are trumpet/flugelhorn, electric and acoustic bass and baritone/euphonium with some work on percussion (auxiliary, timpani and some drum set work), basic keyboarding. Currently studying saxophone. Arranging horn parts for various styles. Sound system work including system design and running sound at live venues.

Lead a global cybersecurity team to design, implement and operate solutions to protect the company from cyber attacks, support business goals, improve operations and meet compliance and regulatory requirements. Tasks include team leadership and recruiting, project management of cross-functional teams, integrating technology across multiple vendors, internal marketing and communications, budget, cost control and negotiations, managing vendor relationships, evaluating technical solutions, preparation of business cases and presentation to executives, writing corporate policy, documentation and training for all levels of users, cybersecurity incident response team, communications with internal and external partners, etc.

Co-owner of various businesses involving audio engineering, catering and engraving/personalized gifts. Responsible for web marketing/social media marketing, branding, customer relations and sales, web design with Wordpress, ecommerce site design with Volusion and Square, content creation/blogging, graphic design, integration with Amazon Marketplace, Search Engine Optimization, Google Analytics and Google Search Console, Google AdWords, PCI regulations, etc.

Customer support role managing customer service and communications, conflict resolution, etc. Customer advocacy, improve customer operations and processes, increase system performance, application delivery, mobile service options, security functionality, etc. Delivering presentations to customers on various initiatives and offerings, presenting internally and externally, online and in-person related to industry standards and practices, extensive written communications to customers.

Technical engineer/architect role involving project management, design and implementation technical/web solutions to support cybersecurity and improve compliance and operations, including intranet, ticketing and collaboration services. Company SME on firewalls, remote access, multi-factor authentication and IDS/IPS. Lead cross-functional teams, relationship building with all levels of the organization. Creation and presentation of business cases to CIO/CEO to reduce expenses while improving performance and efficiency. Implement cloud services and mobile access solutions, create automation solutions to improve performance and efficiency while reducing time and expense. Speaking at national conferences and local offices on topics such as personal security, identity theft, security topics, etc. Drafting/review of corporate communications, training and documentation for end users and technical staff, internal marketing, handling extensive written and verbal communications with external parties and partners, documenting policy and standards. Training of IT staff and end users on various technologies, policies and procedures.

Team lead engineering and designing new technical solutions, investigation of security incidents, documentation of policies, compliance with government regulations, design and lead corporate training and communications for all employees.

Various paid and volunteer roles working with the leading cybersecurity training and certification non-profit organization. Board member, mentor, writing assignments and exam questions, grading, etc. Communications focus included presenting at conferences and webinars, advocacy for strong cybersecurity practices, writing requirements for industry certification.

Network/Security engineer for national ISP. Design and build network and security solutions to meet business goals, perform audit and risk assessment for partner networks, design company standards, policies and best practices, mentor and train junior staff, technical documentation. Creation of internal change management process.

Systems engineer onsite at PECO/Exelon Energy. Management of three 24x7 data centers, 100+ servers. Daily management of IT solutions, capacity management, disaster recovery, etc.

Field Network Technician supporting various network and user environments. Troubleshooting network problems, network integration, server installation/support, antivirus solutions, Y2K issues, etc.