Dimitrios V. Papadopoulos Email & Phone Number

Greece

While being the Technical Product Manager of CDP at Sitecore I was responsible for the following activities:• Gathered, managed, and 𝗽𝗿𝗶𝗼𝗿𝗶𝘁𝗶𝘇𝗲𝗱 ideas for new features & enhancements taking into consideration our 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 and our wider 𝗦𝗶𝘁𝗲𝗰𝗼𝗿𝗲 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗴𝗼𝗮𝗹𝘀• 𝗪𝗼𝗿𝗸𝗲𝗱 𝗰𝗹𝗼𝘀𝗲𝗹𝘆 𝘄𝗶𝘁𝗵 𝗸𝗲𝘆 𝘀𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿𝘀 across the business, liaising with designers, engineers, marketers, and leadership to guide the product to success• Kept the 𝗿𝗼𝗮𝗱𝗺𝗮𝗽 𝗶𝗻 𝗽𝗹𝗮𝗰𝗲 combining strategic thinking and business acumen, while 𝗰𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗻𝗴 𝗮𝗹𝗹 𝘁𝗵𝗲 𝗺𝗼𝘃𝗶𝗻𝗴 𝗽𝗮𝗿𝘁𝘀 of the product development process, 𝗸𝗲𝗲𝗽𝗶𝗻𝗴 𝗲𝘃𝗲𝗿𝘆𝗯𝗼𝗱𝘆 𝗮𝗹𝗶𝗴𝗻𝗲𝗱 & working towards a 𝗰𝗼𝗺𝗺𝗼𝗻 𝗴𝗼𝗮𝗹Deliveries & Success stories 📈• Delivered a 𝗻𝗲𝘄 𝗳𝗲𝗮𝘁𝘂𝗿𝗲 for the Sitecore CDP product affecting directly the Sitecore Personalize product too, called 𝗔𝘂𝗱𝗶𝗲𝗻𝗰𝗲 𝗘𝘅𝗽𝗼𝗿𝘁. That feature, replaced the old Audience Sync version, enabling our customers to 𝗲𝘅𝗽𝗼𝗿𝘁 𝗰𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗲𝗱 𝗮𝘂𝗱𝗶𝗲𝗻𝗰𝗲𝘀 out of a vast segment. That way, they can send and use that audience under their 3rd party analysis tools using their integrated webhooks. More can be found here: 𝗵𝘁𝘁𝗽𝘀://𝘀𝗵𝗼𝗿𝘁𝘂𝗿𝗹.𝗮𝘁/𝗴𝗔𝗫𝗛𝗟• 𝗗𝗲𝗰𝗿𝗲𝗮𝘀𝗲𝗱 𝗲𝘅𝗽𝗲𝗻𝘀𝗲𝘀 by refactoring most of the product's services, 𝗳𝗿𝗲𝗲𝗶𝗻𝗴 𝗰𝗮𝗽𝗶𝘁𝗮𝗹 𝗳𝗼𝗿 other sections, such as 𝗥&𝗗 𝗮𝗻𝗱 𝗢𝗽𝘀 𝗻𝗲𝗲𝗱𝘀.𝙏𝙚𝙘𝙝𝙣𝙤𝙡𝙤𝙜𝙞𝙚𝙨: Sitecore CDP, Sitecore Personalize, Sitecore Connect, JIRA, Confluence, Power BI, Gainsight, Python𝙈𝙚𝙩𝙝𝙤𝙙𝙤𝙡𝙤𝙜𝙞𝙚𝙨: Scrum, Agile

• Participated in the 200th navy seals school• Honorably participated with the navy seals squad, in the military parade on 25th of March '24, the Greek Independence day• Obtained the green beret completing the amphibious special forces school being the chief of it• Ranked 1st, during the latest school, receiving the honorable warrior badge• Fullfiled numerous expeditions in both land & sea

• Service/Product Owner of Pfizer's internal Cloud service - Continuously setting the platform's 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 for the following semesters/years (𝗦𝗔𝗙𝗲-𝗣𝗜) - Maintaining the Service from a budget perspective (𝗶𝘁𝗲𝗿𝗮𝘁𝗶𝘃𝗲 𝘂𝗽𝗱𝗮𝘁𝗲𝘀) - Provisioning the proper 𝗞𝗣𝗜𝘀 based on the platform's performance & usage• Service/Product Owner of Pfizer's internal QA dashboard - Initiate Pfizer's first QA dashboard consolidating multiple tools' executions under the same umbrella - Providing 𝗰𝗿𝗼𝘀𝘀-𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 of state-of-the-art tools such as JIRA & BrowserStack - 𝗨𝗻𝗶𝗳𝘆𝗶𝗻𝗴 𝗮𝗹𝗹 𝘁𝗵𝗲 𝗤𝗔 𝗻𝗲𝗲𝗱𝘀 no matter the business department or scope - Decreasing the annual cost per project by 𝗽𝗿𝗼𝘃𝗶𝗱𝗶𝗻𝗴 𝗮 𝗰𝗼𝘀𝘁-𝗲𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻• Omnichannel Solution Delivery Lead - 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗶𝗻𝗴 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗣𝗳𝗶𝘇𝗲𝗿 in multiple internal business departments with our solutions - Consulting the business stakeholders in 𝗽𝗿𝗼𝘃𝗶𝗱𝗶𝗻𝗴 𝗼𝗽𝘁𝗶𝗺𝘂𝗺 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 for the given budget and need/s - 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 clients' 𝗯𝗼𝘁𝗵 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 & 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝘁𝗲𝗮𝗺𝘀 by using Pfizer's Digital toolset and services - Continuous 𝘀𝘂𝗽𝗲𝗿𝘃𝗶𝘀𝗶𝗻𝗴 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀' 𝗽𝗿𝗼𝗴𝗿𝗲𝘀𝘀 - Allowing clients to 𝗱𝗲𝗰𝗿𝗲𝗮𝘀𝗲 their 𝗰𝗼𝘀𝘁𝘀 by 𝗮𝘁 𝗹𝗲𝗮𝘀𝘁 𝟱𝟬% annually

• 🥇 Our Program was awarded the 𝗚𝗹𝗼𝗯𝗮𝗹 𝗣𝗳𝗶𝘇𝗲𝗿 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗘𝗹𝗲𝘃𝗮𝘁𝗲 𝗔𝘄𝗮𝗿𝗱 '𝟮𝟮 among 35 programs• 𝗗𝗲𝗳𝗶𝗻𝗲 𝘁𝗵𝗲 𝘃𝗶𝘀𝗶𝗼𝗻 of the internal Content & QA toolset aiming to 𝗼𝗽𝘁𝗶𝗺𝗶𝘇𝗲 𝘁𝗵𝗲 𝗠𝗟𝗥 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 (FDA Reg.)• 𝗧𝗿𝗮𝗻𝘀𝗹𝗮𝘁𝗶𝗻𝗴 𝘁𝗵𝗲 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗻𝗲𝗲𝗱𝘀 from several stakeholders 𝘁𝗼 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗲𝗹𝗲𝗺𝗲𝗻𝘁𝘀• 𝗠𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝘁𝗵𝗲 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝗯𝗮𝗰𝗸𝗹𝗼𝗴 in order to keep in shape the roadmap of the product• 𝗗𝘆𝗻𝗮𝗺𝗶𝗰 𝗽𝗿𝗶𝗼𝗿𝗶𝘁𝗶𝘇𝗮𝘁𝗶𝗼𝗻 due to new, or urgent needs and requests• Overseeing the 𝗦𝗗𝗟𝗖 in order to: - unblock the team when it was needed and - assist in order to increase the qualitative characteristics of the to-be-delivered assets• 𝗖𝗼𝗻𝘁𝗶𝗻𝘂𝗼𝘂𝘀 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 with business stakeholders in order to update the needs and share the deliveries• Being the 𝗦𝗰𝗿𝘂𝗺 𝗠𝗮𝘀𝘁𝗲𝗿 𝗳𝗼𝗿 𝟲 𝗺𝗼𝗻𝘁𝗵𝘀 enabled me to maintain the stability of the team without vast deviations• The 𝘁𝘂𝗿𝗻𝗼𝘃𝗲𝗿 𝗿𝗮𝘁𝗲 𝗱𝗲𝗰𝗿𝗲𝗮𝘀𝗲𝗱 𝗮𝗹𝗺𝗼𝘀𝘁 𝘁𝗼 𝟬% 𝘄𝗶𝘁𝗵𝗶𝗻 𝗮 𝘆𝗲𝗮𝗿 (being >50%)• The 𝗳𝗲𝗮𝘁𝘂𝗿𝗲𝘀' 𝘂𝘀𝗮𝗴𝗲 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲𝗱 between a range of 𝟱𝟬% 𝘁𝗼 𝟯𝟭𝟱% 𝗳𝗼𝗿 𝗲𝗮𝗰𝗵, in comparison to the past 3 years𝑻𝒆𝒄𝒉𝒏𝒐𝒍𝒐𝒈𝒊𝒆𝒔: JIRA, Confluence, Miro, Zendesk, Figma, Hotjar, MS packet, SmartSheet, AWS Fargate, AWS EC2, PHP & Python stack, Drupal𝑴𝒆𝒕𝒉𝒐𝒅𝒐𝒍𝒐𝒈𝒊𝒆𝒔: Scrum, Kanban, SAFe (PIs)

QA Infrastructure:• Working with Selenium, Cucumber BDD, and Java to accomplish test automation tasks• Experienced with coordinating processes, while being a member of a team, using Jira and Confluence• Finding and escalating the error paths in order to understand the issues that occur• Well experienced in working with Agile conceptBE Infrastructure:• Responsible for the general architecture of the BE/DB system• Working with PHP and Symfony (v.5) in order to accomplish the given tasks concerning the API endpoints, using at the same time Doctrine in order to intervene with the DB• Constructing the DB using MySQL• Validating and Testing the API using PostmanTechnologies:(QA) Java, Python3.x, Selenium, BDD Cucumber, PHP, JavaScript, MySQL, Postman, SOAP UI(BE) PHP, Symfony, Python3.x, Selenium, Selenium-Side-Runner, Composer, Doctrine, MySQL, Apache, Linux Server, phpMyAdmin, PhpStorm IDE, PyCharmIDE, GitLab

• Designing and implementing the core of a space drone (RTOS, Ada, C)• TCP/IP & UDP Communication• Building the GCS for internal communication and data transformation

Working for VMware was an amazing experience. All the team together after a really hard work of many months, we achieved to include the NSX-Service Mesh project (03.2020) under the VMware Tanzu Portfolio (https://bit.ly/2XobUZP).During my work experience in VMware as a QA for the whole UI process, I was responsible for the following processes and activities:• Creating and managing the Testing process from the UI perspective• Analysis of requirements and specifications for the new features and designs• Close cooperation with the designer of the project concerning the upcoming changes• Close cooperation with the development team, the project manager, and the DevOps team• Estimation of the effort required for the creation and execution of test cases• Creation of test cases (automated & manual) for validating new features and their functions• Automation of software tests (where is needed since the UI was changing because of the startup profile of the project itself) and subsequent analysis of the results• Error management and identification of error sourcesTechnologies: VMware NSX - ServiceMesh, TypeScript, Protractor, Kubernetes, Linux, VSC, GitLab, Figma, Jira, Confluence

Thessaloniki

While working for Insurance simpleACT my main roles were the next:• Communicating with the client for the proper requirements of the website• Arranging numerous meetings in order to re-schedule future needed features or fixes• Coordinating the technical team• Creation of a WordPress website from zero, implementing custom requirements of the client• Administration of DB concerning the above website• Migrating the website domain and the website instance to a new server• Automatically testing the platform using Selenium, Maven & JavaTechnologies: WordPress, PHP, CSS, HTML, JavaScript, Selenium, Java, Maven, AJAX, MySQL, Digital Ocean, Linux server

During my work experience in Comquent GmbH I was responsible for the following processes and activities:• CI/CD using Docker, Jenkins and Nexus Repository• Analysis of requirements and specifications for new functions of software systems• Creation of test cases (automated) for validation of new functions, components and interfaces• Estimation of the effort required for the creation and execution of software test cases• Automation of software tests and subsequent analysis and reporting of the results• Error management and identification of error sources• Close cooperation with the software development, the project and the specialist site managementTechnologies: Java, Jenkins, BDD Cucumber, Selenium, Docker, GitLab, GitHub, Nexus Repository, Python, BDD Behave, WordPress, Magento2, SOAPUI, Postman, Jira, Confluence

Responsibilities during my working period in HSE24:• Planning, designing and creation of test cases• Building automation scripts to execute the test cases• Error identification and reporting combined with the continuous analysis of the results• Close cooperation with the software development, the project and the specialist site managementTechnologies: Java, Selenium, BDD Cucumber, Jenkins, Selenium Grid, Swagger UI, Jira, Confluence

Msc, Business Computing

Thesis: A study on the correlation between the Technical Debt and the Vulnerability of the software modules (using SDK4ED and VM4SEC cloud.

Bsc, Applied Informatics, School Of Information Sciences

Activities and Societies: Software Engineering ⚙️, Ada Programming ✈️

Economical And Computer Studies Orientation Group