A performance-driven professional with a wealth of experience in global enterprise software solutions. I specialize in building and scaling professional services teams to oversee new implementations, platform migrations, RFP responses, and value-focused selling, all aimed at driving revenue growth.My career has been marked by a commitment to designing and deploying solutions aligned with customer requirements, industry standards, and best practices, ensuring rapid time-to-value for clients. I consistently deliver successful outcomes, enhance operational performance, and prioritize customer satisfaction.My leadership skills, coupled with strong interpersonal, problem-solving, innovative, communication, and time-management abilities, set me apart. Technically proficient in SQL Server, Jira, Monday/Smartsheet, CRM, SaaS, and Microsoft Office Suite.Recent achievements include overseeing platform migrations totaling $80M in Annual Recurring Revenue (ARR), managing a program consolidating 800 customers resulting in $100M ARR, and guiding a team to achieve a 30% rise in Utilization.Areas of Expertise:- Project Management- Business Process Improvement- Scrum/Agile- Customer Service- Strategic Planning- Workforce Management- Team Leadership/Building- Operational Management
Listed skills include Microsoft Sql Server, Software Documentation, Software Implementation, Business Intelligence, and 27 others.