James Blakey Email & Phone Number

Kingston Upon Hull, Gb

Patrington Haven, England, United Kingdom

Key Responsibilities:Team Management:• Lead, train, and supervise a dynamic team of waiting and bar staff.• Foster a positive and collaborative work environment that encourages professional growth and high performance.• Implement staff rotas, manage shift rotations, and handle any staffing issues promptly and efficiently.Operational Oversight:• Oversee daily operations of the front of house, ensuring smooth and efficient service.• Coordinate closely with kitchen staff to maintain seamless communication and service delivery.• Monitor and manage the dining area, ensuring cleanliness, organisation, and an inviting atmosphere.Menu Planning and Promotions:• Collaborate with the culinary team to develop and plan innovative menus that cater to diverse tastes and dietary needs.• Design and execute promotional strategies to attract new customers and retain existing ones.EPOS System Management:• Programme and maintain EPOS (Electronic Point of Sale) tills to ensure accurate and efficient transaction processing.• Train staff on the use of the EPOS system, troubleshooting any issues that arise.Culinary Support as Relief Chef:• Step in as a relief chef when needed, supporting the kitchen team during busy periods or staff shortages.• Prepare and cook menu items to the highest standards, ensuring consistency and quality.Customer Experience:• Act as the primary point of contact for guests, addressing any concerns or special requests with professionalism and empathy.• Implement and uphold service standards to guarantee a memorable dining experience for every guest.• Gather and act upon customer feedback to continually refine service quality and guest satisfaction.Skills:• Team Leadership and Development• Customer Relationship Management• Menu Planning and Food Promotion• EPOS System Management• Culinary Skills and Recipe Development• Operational Efficiency• Strategic Planning and Execution• Financial Acumen

Patrington, England, United Kingdom

Responsibilities:• Develop and plan our weekly menu inspired by local, seasonal produce• Oversee the preparation and production of dishes throughout each service, ensuring they meet ourhigh-quality standards• Monitor stock levels and order ingredients• Adhere to all health and safety regulations, including safe preparation and storage of food andmaintaining a safe work environment• Monitor kitchen equipment and organising repairs or replacements when needed

Patrington, England, United Kingdom

Responsibilities:• Supervising a team of front of house staff including Servers, Bartenders and Hosts• Scheduling work rosters for the front of house team, ensuring the correct level of staffing is achievedon each shift• Monitoring staff performance and giving feedback where necessary• Hiring and training new employees so they meet high quality standards• Greeting all guests warmly on arrival and escorting them to their table• Managing walk-in, online and telephone reservations• Responding quickly and sympathetically to any customer concerns• Adhering to all health and safety requirements, including food hygiene regulations• Supporting colleagues and staff during busy periods, including taking orders, serving meals and clearingtables• Liaising with the kitchen staff to ensure an efficient and seamless service